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    Location & My Location not working or inaccurate

    Bug Reports
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    • PittmarlP
      Pittmarl | Premium
      last edited by

      My location changed to somewhere nearby but nowhere I have ever been.
      Search function will not work, does not return or illicit any response.
      This is the Web page and not on Mobile.
      Mobile is correct.

      Russell L Pittman

      idefix37I 1 Reply Last reply Reply Quote 1
      • idefix37I
        idefix37 Sailor Moderator @Pittmarl
        last edited by idefix37

        @Pittmarl
        On website if your location setting is from GPS positioning, it may not work.
        Set your location as Favorite and use it as start-up location.

        1B847E1D-9199-4D95-B7DC-EC9E66D3C8E2.jpeg

        1 Reply Last reply Reply Quote 0
        • PittmarlP
          Pittmarl | Premium
          last edited by

          The search location no longer finds my address.
          It did before.
          So I cannot save my location to favorites.
          My laptop does not use GPS, but network location.
          This has been working correctly for well over 1 1/2 years and has suddenly changed.
          The Windy map no longer even shows my Road name.
          Nor my house lot.
          Sort of meaningless showing my location 30 miles away.

          Russell L Pittman

          1 Reply Last reply Reply Quote 0
          • PittmarlP
            Pittmarl | Premium
            last edited by

            Yes, the location on the web portion is hosed, the map background has changed no longer even showing my address..
            I put in and saved my location in Milton Florida and when selected, takes me to an old address in Ellijay Georgia.

            Russell L Pittman

            SutyS 1 Reply Last reply Reply Quote 0
            • SutyS
              Suty Administrator @Pittmarl
              last edited by

              @Pittmarl Can you please provide any details or screenshots about the whole situation?

              PittmarlP 2 Replies Last reply Reply Quote 0
              • PittmarlP
                Pittmarl @Suty | Premium
                last edited by

                @Ondřej-Šutera

                I live in Avalon Beach.
                The blue dot is the location the web page detects me.
                8fbd020d-3a95-42e9-bdcb-dde109aaedc4-image.png

                Russell L Pittman

                1 Reply Last reply Reply Quote 0
                • PittmarlP
                  Pittmarl @Suty | Premium
                  last edited by

                  @Ondřej-Šutera

                  My phone shows the correct location.

                  a43cb15e-1cc7-4b6f-9cbb-e85f9f76a9eb-image.png

                  Russell L Pittman

                  SutyS 1 Reply Last reply Reply Quote 0
                  • SutyS
                    Suty Administrator @Pittmarl
                    last edited by

                    @Pittmarl This is caused by using IP geolocation on your desktop/laptop, which hasn't GPS as your mobile device. We cannot affect this.

                    PittmarlP 1 Reply Last reply Reply Quote 1
                    • PittmarlP
                      Pittmarl @Suty | Premium
                      last edited by

                      @Ondřej-Šutera
                      You are lying.
                      I see a new announcement. The Web version has changed..
                      This problem has just recently occurred which means Windy.com did it.
                      What BS.
                      Won't renew my subscription.
                      Good luck.

                      Russell L Pittman

                      idefix37I 1 Reply Last reply Reply Quote 0
                      • idefix37I
                        idefix37 Sailor Moderator @Pittmarl
                        last edited by idefix37

                        @Pittmarl
                        Nobody is lying ! Your issue is not related to the last update.
                        Again... your phone has a GPS positioning, not your PC.
                        Your PC only uses your IP address which is absolutely not precise.
                        Place a Favorite on the map where you live and use it as Start-up location.

                        PittmarlP 1 Reply Last reply Reply Quote 1
                        • PittmarlP
                          Pittmarl @idefix37 | Premium
                          last edited by

                          @idefix37

                          Well, it suddenly corrected location last week to something very close by. (within a mile) for several days.
                          This morning the location is 20 miles away.
                          If I put in my address (in Milton Florida), the map goes to Ellijay Georgia.
                          375 miles away in another state.
                          What on earth is wrong with that?
                          I have cleared caches multiple times.
                          Recently I have not.

                          Google maps and all other GIS based location services work fine.
                          I can find an earbud in another room in my house.
                          Funny that.

                          Russell L Pittman

                          KorinaK 1 Reply Last reply Reply Quote 0
                          • KorinaK
                            Korina @Pittmarl
                            last edited by

                            @Pittmarl Hello, you can always save your exact location to your favorites and set it as default in settings.

                            Korina

                            1 Reply Last reply Reply Quote 1
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