No order ref to restore permium access
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@Ondřej-Šutera I think that Windy is missing out on a lot of premium accounts due to poor payment processing through FastSpring. I myself have paid three times to upgrade a premium which did not succeed.I did get two payments back in the meantime, though.Maybe Windy should check what can be improved at FastSping.I am done with it unfortunately.
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@John-Salden We will monitor these cases to avoid similar issues.
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@Ondřej-Šutera I also made a purchase to premium today. It says it's sending me a verification in my email. I have not recieved anything. Please help would love to have the premium app
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@rdt51 Hi, can you please send further details about the issue at support@windy.com, where we can help you more effectively? Also if you have any screenshot of invoice or any confirmation, that could help us to find the purchase, that would be great.