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    No order ref to restore permium access

    Scheduled Pinned Locked Moved Windy Account
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    • John SaldenJ Offline
      John Salden @Suty
      last edited by

      @Ondřej-Šutera I think that Windy is missing out on a lot of premium accounts due to poor payment processing through FastSpring. I myself have paid three times to upgrade a premium which did not succeed.I did get two payments back in the meantime, though.Maybe Windy should check what can be improved at FastSping.I am done with it unfortunately.

      SutyS 1 Reply Last reply Reply Quote 0
      • SutyS Offline
        Suty Windy Staff @John Salden
        last edited by

        @John-Salden We will monitor these cases to avoid similar issues.

        1 Reply Last reply Reply Quote 1
        • rdt51R Offline
          rdt51 @Suty
          last edited by rdt51

          @Ondřej-Šutera I also made a purchase to premium today. It says it's sending me a verification in my email. I have not recieved anything. Please help would love to have the premium app

          SutyS 1 Reply Last reply Reply Quote 0
          • SutyS Offline
            Suty Windy Staff @rdt51
            last edited by

            @rdt51 Hi, can you please send further details about the issue at support@windy.com, where we can help you more effectively? Also if you have any screenshot of invoice or any confirmation, that could help us to find the purchase, that would be great.

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