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    • Larrs1000L
      Larrs1000 | Premium
      last edited by

      Hi!

      I'm trying to log in to premium on windy app installed on my Samsung galaxy.

      I have a payed prescription using my Google mail.
      I'm logged in on google playstore with the same mail as my subscription, but when I'm trying to restore my subscription in the app, it says I don't have a subscription. I'm logged in on PC and my mobile using the Web browser.

      Why can't I restore my premium in the app? What to do?

      SutyS 1 Reply Last reply Reply Quote 0
      • SutyS
        Suty Administrator @Larrs1000
        last edited by

        Hi @Larrs1000, I checked your account and you made a purchase in the browser via Fastspring, not Google Play. Also you are logged in with email address la******g@msn.com and this account is a Premium one, so you need to login with this email on other devices as well.

        1 Reply Last reply Reply Quote 0
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