Refund for double payment

[Ralf Klinnert]

Hi there Windy team.
Last night I renewed my annual subscription via PayPal payment on my phone. During the payment process there occurred an error after what I thought was a completed payment and I was not automatically linked back to your app on the phone and the premium features were not unlocked.
So I attempted the same payment process again with the same results.
Only when checking my emails a while later did I find out that now both payments were executed and I paid twice for the same subscription.
Can you please advise how to get a refund of one of those subscription payments please.

I used the subscription code in one of the confirmation emails to unlock the premium features.