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    unaccessible main menu

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    • T
      TZGuy
      last edited by TZGuy

      I have pinned ALL maps to the pinned maps menu and now I can't open the main menu anymore, so de-pinning maps or accessing the options isn´t possible.
      I´m using the Windy Android App with the latest Version.

      SutyS 1 Reply Last reply Reply Quote 0
      • SutyS
        Suty Administrator @TZGuy
        last edited by Suty

        @TZGuy Can you please provide further details about the issue? Screen recording would be perfect as well as more info about your device and used SW.

        I tested the behavior and there is no issue with that.

        T 1 Reply Last reply Reply Quote 0
        • T
          TZGuy @Suty
          last edited by

          Im using a
          Huawei Mate 10 lite with Android 8.0.0
          and could replicate the issue on an
          Iphone 13 pro max ios 16.5.1

          It seems I don't have enough privileges to share a screen recording, so here are some screenshots from the IPhone.

          1.I started the App and went into main menu.
          IMG_20230722_125341.jpg
          2. There I pinned all available maps to my special selection.
          IMG_20230722_125400.jpg
          IMG_20230722_125506.jpg
          IMG_20230722_125541.jpg
          3.Then closed main menu and tryed to open it again, which didn't work. IMG_20230722_125610.jpg

          T 1 Reply Last reply Reply Quote 0
          • T
            TZGuy @TZGuy
            last edited by

            @TZGuy I also deletet the app and reinstalled it. But as soon as I log in back to my Windy Premium account, it loads the previous settings with all maps pinned and leaves the main menu button functionless.

            T 1 Reply Last reply Reply Quote 0
            • T
              TZGuy @TZGuy
              last edited by

              Or is it possible to reset my account?

              1 Reply Last reply Reply Quote 0
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