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    1 hour forecast resetting

    Scheduled Pinned Locked Moved Windy Apple Watch
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    • BrancisB Offline
      Brancis | Premium
      last edited by

      Hello, when I select on my apple watch 1 hour forecast, it is working fine but it is automatically set to 3 hours after one or two days. I need to change it back to 1 hour and it is again changed back to 3 hours after some time.
      Does anyone encounter the same behaviour?
      Thank you.

      1 Reply Last reply Reply Quote 0
      • BrancisB Offline
        Brancis | Premium
        last edited by

        @bb-Tonosdellamada I can confirm that both devices are running on the latest software versions

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        • SimonUrbanekS Offline
          SimonUrbanek Windy Staff
          last edited by

          Hello @Brancis,
          Thank you for reporting this issue. You are not the only one facing this issue, so I will find out what causes this issue and hopefully fix it in the next version.
          I will inform you of the progress.

          Windy iOS Developer

          BrancisB 2 Replies Last reply Reply Quote 1
          • BrancisB Offline
            Brancis @SimonUrbanek | Premium
            last edited by

            @SimonUrbanek Ahoj Simon, thanks a lot, I really appreciate your effort :)

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            • idefix37I idefix37 referenced this topic on
            • BrancisB Offline
              Brancis @SimonUrbanek | Premium
              last edited by

              @SimonUrbanek Hi Šimon, was there any success fixing the bug please? It is still not working properly :(

              SutyS 1 Reply Last reply Reply Quote 0
              • SutyS Offline
                Suty Windy Staff @Brancis
                last edited by

                @Brancis Hi, may I ask which version of Windy you have installed on your Apple Watch?

                BrancisB 1 Reply Last reply Reply Quote 0
                • BrancisB Offline
                  Brancis @Suty | Premium
                  last edited by

                  @Ondřej-Šutera Hi Ondřej, the latest one - 39.020140.

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                  • SimonUrbanekS Offline
                    SimonUrbanek Windy Staff
                    last edited by

                    Hello @Brancis ,
                    In the last version I modified the switching of 1H and 3H predictions so that it is switched only in 2 cases, namely

                    1. The user logs out of the iPhone app
                    2. The user's premium expires.

                    Previously there was one more option that if I have a non-valid token, it switches, but I have cancelled that. This way it can happen that he has 1H prediction ticked and it shows him 3H, but the build should be quite minimal and it should fix itself. It can happen when you don't turn on either the watch or the iPhone App for a long time, and you have a background task on the watch that refreshes that token blocked by the system.

                    Please email me, in what situation, does the forecast switch and I will take a look at it again

                    Windy iOS Developer

                    BrancisB 2 Replies Last reply Reply Quote 1
                    • BrancisB Offline
                      Brancis @SimonUrbanek | Premium
                      last edited by

                      @SimonUrbanek Hi Simon, I sent you the video of the behaviour 1h vs 3h via personal message. Thank you for checking it and sorry for late reply.

                      BrancisB 1 Reply Last reply Reply Quote 0
                      • BrancisB Offline
                        Brancis @Brancis | Premium
                        last edited by

                        @SimonUrbanek Ahoj Simon, you mentioned last time that this will be fixed with next release once the watchOS 10 will be introduced. Have you please been able to fix it? I still have the same issue with resetting it from 1h to 3h :/ thank a lot

                        SutyS 1 Reply Last reply Reply Quote 0
                        • SutyS Offline
                          Suty Windy Staff @Brancis
                          last edited by

                          @Brancis Do you have the latest version of iOS on both devices and the latest version of Windy?

                          BrancisB 1 Reply Last reply Reply Quote 0
                          • BrancisB Offline
                            Brancis @Suty | Premium
                            last edited by

                            @Ondřej-Šutera Ahoj Ondrej, yes, I do have.

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                            • BrancisB Offline
                              Brancis @SimonUrbanek | Premium
                              last edited by

                              @SimonUrbanek Hi Simon, I still do have this issue, have you already implemented the fix please? Thank you.

                              SutyS 1 Reply Last reply Reply Quote 0
                              • SutyS Offline
                                Suty Windy Staff @Brancis
                                last edited by

                                @Brancis Unfortunately, not yet. However, it is still number 1 priority for colleagues. Thank you for your patience.

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                                • C Offline
                                  ctd_ | Premium
                                  last edited by

                                  I have a similar recurring problem where, upon opening the Windy Apple Watch App from a complication it shows a 3-hour step forecast. I have the setting for 1-hour steps enabled. If I go to settings, it confirms this. Then going back to the forecast it appears to reload with 1-hour steps.

                                  One difference to the above reports however is I don't need to change any of the settings. It seems that opening the settings screen is enough to correct the problem.

                                  I've uploaded a screen recording of the behaviour on my device: https://d.pr/v/USsdYc

                                  This doesn't happen every time I open the app and I haven't identified a particular pattern besides it occurs often enough to be irritating.

                                  When it does happen, the "Account" section of the Settings is temporarily unset which sounds like the watch app could be losing logged in state temporarily?

                                  Is this still something the developers are aware of? Or has anyone found a permanent fix?

                                  1 Reply Last reply Reply Quote 1
                                  • BrancisB Offline
                                    Brancis | Premium
                                    last edited by Brancis

                                    Hi @suty and @simonurbanek I can confirm that I have also still this issue, looks like it is behaving for me the same way as @ctd_ mentioned, it is enough to go to the settings and it is working again, unfortunately only for some time :/

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