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    1 hour forecast resetting

    Scheduled Pinned Locked Moved Windy Apple Watch
    19 Posts 5 Posters 6.1k Views 3 Watching
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    • SimonUrbanekS Offline
      SimonUrbanek Windy Staff
      last edited by

      Hello @Brancis ,
      In the last version I modified the switching of 1H and 3H predictions so that it is switched only in 2 cases, namely

      1. The user logs out of the iPhone app
      2. The user's premium expires.

      Previously there was one more option that if I have a non-valid token, it switches, but I have cancelled that. This way it can happen that he has 1H prediction ticked and it shows him 3H, but the build should be quite minimal and it should fix itself. It can happen when you don't turn on either the watch or the iPhone App for a long time, and you have a background task on the watch that refreshes that token blocked by the system.

      Please email me, in what situation, does the forecast switch and I will take a look at it again

      Windy iOS Developer

      BrancisB 2 Replies Last reply Reply Quote 1
      • BrancisB Offline
        Brancis @SimonUrbanek | Premium
        last edited by

        @SimonUrbanek Hi Simon, I sent you the video of the behaviour 1h vs 3h via personal message. Thank you for checking it and sorry for late reply.

        BrancisB 1 Reply Last reply Reply Quote 0
        • BrancisB Offline
          Brancis @Brancis | Premium
          last edited by

          @SimonUrbanek Ahoj Simon, you mentioned last time that this will be fixed with next release once the watchOS 10 will be introduced. Have you please been able to fix it? I still have the same issue with resetting it from 1h to 3h :/ thank a lot

          SutyS 1 Reply Last reply Reply Quote 0
          • SutyS Offline
            Suty Windy Staff @Brancis
            last edited by

            @Brancis Do you have the latest version of iOS on both devices and the latest version of Windy?

            BrancisB 1 Reply Last reply Reply Quote 0
            • BrancisB Offline
              Brancis @Suty | Premium
              last edited by

              @Ondřej-Šutera Ahoj Ondrej, yes, I do have.

              1 Reply Last reply Reply Quote 0
              • BrancisB Offline
                Brancis @SimonUrbanek | Premium
                last edited by

                @SimonUrbanek Hi Simon, I still do have this issue, have you already implemented the fix please? Thank you.

                SutyS 1 Reply Last reply Reply Quote 0
                • SutyS Offline
                  Suty Windy Staff @Brancis
                  last edited by

                  @Brancis Unfortunately, not yet. However, it is still number 1 priority for colleagues. Thank you for your patience.

                  1 Reply Last reply Reply Quote 0
                  • C Offline
                    ctd_ | Premium
                    last edited by

                    I have a similar recurring problem where, upon opening the Windy Apple Watch App from a complication it shows a 3-hour step forecast. I have the setting for 1-hour steps enabled. If I go to settings, it confirms this. Then going back to the forecast it appears to reload with 1-hour steps.

                    One difference to the above reports however is I don't need to change any of the settings. It seems that opening the settings screen is enough to correct the problem.

                    I've uploaded a screen recording of the behaviour on my device: https://d.pr/v/USsdYc

                    This doesn't happen every time I open the app and I haven't identified a particular pattern besides it occurs often enough to be irritating.

                    When it does happen, the "Account" section of the Settings is temporarily unset which sounds like the watch app could be losing logged in state temporarily?

                    Is this still something the developers are aware of? Or has anyone found a permanent fix?

                    1 Reply Last reply Reply Quote 1
                    • BrancisB Offline
                      Brancis | Premium
                      last edited by Brancis

                      Hi @suty and @simonurbanek I can confirm that I have also still this issue, looks like it is behaving for me the same way as @ctd_ mentioned, it is enough to go to the settings and it is working again, unfortunately only for some time :/

                      1 Reply Last reply Reply Quote 0
                      • BrancisB Offline
                        Brancis | Premium
                        last edited by

                        Hello @simonurbanek and @suty , is there any update on this bug please? Thank you.

                        SutyS 1 Reply Last reply Reply Quote 0
                        • SutyS Offline
                          Suty Windy Staff @Brancis
                          last edited by

                          @Brancis Hello, we were not able to replicate this issue, so right now we are probably still in the same state. I am sorry about this issue but we don't have any other cases, where this happens. Do you use the newest iOS, wearOS and version of our app?

                          BrancisB 1 Reply Last reply Reply Quote 0
                          • BrancisB Offline
                            Brancis @Suty | Premium
                            last edited by

                            Hi @Suty thank you for your reply. SimonUrbanek mentioned directly in this thread, that I am not the only one who is facing the same issue and also another user (ctd_) also mentioned in this thread that the same issue occurred.

                            I can confirm that I am on the latest iOS and wearOS and the synchronization iphone-watch is working for the rest of the apps I am currently using.

                            Thank you very much for looking into this issue, I do appreciate it :)

                            1 Reply Last reply Reply Quote 0
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