Premium account

Martali79

Hi i just bought a premium subscription from my computer and would like to use it on my phone. Unfortunately when i try to log in a message stating that no subscription has been done with the apple account.

What i can do?

Korina

@Martali79 Hello, the Premium subscription is linked to your account, which you use here on your computer. Please log in with this account on phone as well.

Gojo 2

@Martali 79 said in Premium account:

Hi i just bought a premium subscription from my computer and would like to use it on my phone. Unfortunately when i try to log in a message stating that no subscription has been done with the apple account.

What i can do?

Korina I have this same issue thanks for help.

Suty

@Gojo-2 Where exactly are you logged in? Or can you please provide further info?

wetterpot

I have the same issue.

Login via Desktop+Browser: OK
Login via iPhone App: OK
Login via Android App: NOT OK

Multiple Issues here with Android:

Login with Username/Password does not work. Tells me the credentials are wrong. But they are definitely not!
Login via Google works but Premium Subscription not activated.
Restore Purchases is a dead link. Does simply nothing.

Android 12
AppVersion: 45.1.1(699)