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    One hour forecast app not working.

    Scheduled Pinned Locked Moved Windy Account
    premium
    11 Posts 2 Posters 2.5k Views 1 Watching
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    • Tuncer YalçınT Offline
      Tuncer Yalçın | Premium
      last edited by

      One hour forecast app not working.I'm a premium member, I have a reference number but it doesn't accept it. I can't see the application for an hour

      SutyS 1 Reply Last reply Reply Quote 0
      • SutyS Offline
        Suty Windy Staff @Tuncer Yalçın
        last edited by

        @Tuncer-Yalçın Do you get any error after you input the reference number? If you do, can you share the error with us?

        Tuncer YalçınT 1 Reply Last reply Reply Quote 0
        • Tuncer YalçınT Offline
          Tuncer Yalçın @Suty | Premium
          last edited by

          @Ondřej-Šutera When I enter the reference code, it does not accept it.
          my reference code: GPA.3386-5748-7914-25139

          SutyS 1 Reply Last reply Reply Quote 0
          • SutyS Offline
            Suty Windy Staff @Tuncer Yalçın
            last edited by

            @Tuncer-Yalçın This code is from Google Play store, so you purchased our Premium there. In this case, you need to restore the purchase on the same Android device, where you made the purchase. Your account will be then assigned to Premium and you can use this Premium account on all devices. Please try that and let me know.

            Tuncer YalçınT 4 Replies Last reply Reply Quote 0
            • Tuncer YalçınT Offline
              Tuncer Yalçın @Suty | Premium
              last edited by

              @Ondřej-Šutera Your membership has been assigned to an account tu**********n@gmail.com. Please register, register with this account. If your membership is stolen, please send the invoice you received at the time of order to support@windy.com
              it gives this error
              I'm logging in via my hotmail address. I can't log in via gmail

              1 Reply Last reply Reply Quote 0
              • Tuncer YalçınT Offline
                Tuncer Yalçın @Suty | Premium
                last edited by

                @Ondřej-Šutera What is the reference code. I do not know this code.

                1 Reply Last reply Reply Quote 0
                • Tuncer YalçınT Offline
                  Tuncer Yalçın @Suty | Premium
                  last edited by

                  @Ondřej-Šutera my reference code is tunceryalcin@hotmail.com
                  Can you send it to

                  1 Reply Last reply Reply Quote 0
                  • Tuncer YalçınT Offline
                    Tuncer Yalçın @Suty | Premium
                    last edited by

                    @Ondřej-Šutera
                    When I enter the code to restore, it says "Enter a valid order number

                    1 Reply Last reply Reply Quote 0
                    • Tuncer YalçınT Offline
                      Tuncer Yalçın | Premium
                      last edited by

                      @Ondřej-Šutera what should i do?
                      The windy program I bought does not show hourly forecasts.
                      This is making me very uncomfortable
                      Please.Help me.

                      SutyS 1 Reply Last reply Reply Quote 1
                      • SutyS Offline
                        Suty Windy Staff @Tuncer Yalçın
                        last edited by

                        @Tuncer-Yalçın I am sorry for confusing message. We moved your premium to account under email address tu*******cin@hotmail.com

                        Tuncer YalçınT 1 Reply Last reply Reply Quote 1
                        • Tuncer YalçınT Offline
                          Tuncer Yalçın @Suty | Premium
                          last edited by

                          @Ondřej-Šutera
                          my problem is solved. Thank you.

                          1 Reply Last reply Reply Quote 2
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