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    Weather router refuses to route us due to changes made in update

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    • SV BerthaS
      SV Bertha @idefix37 | Premium
      last edited by SV Bertha

      @idefix37 he has-
      starweather2020
      @STARWEATHER2020

      Multiple descriptions noted as "Horrible Update"

      He has also emailed the issues directly to Windy- with the same response "there are no issues".

      Yet he reports the new version does not allow the same accuracy following the newest upgrade done by Windy.

      Again- the issue is the newest version does not have the same accuracy in plotting future positioning.

      This is not a "Caribbean issue", he has routed boats through out the Atlantic Ocean from Newfoundland to the Caribbean for decades, and very specifically had the system functioning differently from one day to the next day when routing a number of boats.

      I am here because he said he did not receive any adequate response or solution, and he can not confidently route us for a long passage like the Canaries to Caribbean.

      We trust him implicitly and do not want to make a passage without his skills- he feels winged by the Windy changes so I want him to have his tools back.

      1 Reply Last reply Reply Quote 0
      • SV BerthaS
        SV Bertha | Premium
        last edited by

        When I questioned Star Weather again he said-
        "the ECMWF weather model is really good- it is the way you drop waypoints that changed and is the problem"

        Is there anyway to make the way the waypoints drop that can go back to the previous version?

        idefix37I 1 Reply Last reply Reply Quote 0
        • idefix37I
          idefix37 Sailor Moderator @SV Bertha
          last edited by idefix37

          @SV-Bertha
          OK I see now what you mean and the long discussion about the Distance&planning tool he used before the update. Now it is not possible to use it on iPad in the same way as before. BTW the tool is not modified on desktop / laptop.
          It is not a question of the plotting accuracy. The tool is still accurate when you plot the route, but if you want to change and adjust waypoint position you loose the position information i.e. coordinates.
          Hope there is a solution in near future.

          1 Reply Last reply Reply Quote 0
          • SV BerthaS
            SV Bertha | Premium
            last edited by

            Is there a way to find out if this is something that Windy programing has on their radar- if they are working on a solution?

            SutyS 1 Reply Last reply Reply Quote 0
            • SutyS
              Suty Administrator @SV Bertha
              last edited by

              @SV-Bertha Hi, we have already been testing some new functionalities in the route planner on mobile devices.

              SV BerthaS 1 Reply Last reply Reply Quote 1
              • C
                cewodal660
                last edited by idefix37

                It's frustrating to encounter issues with our weather router after an update, especially when it refuses to route us due to changes made. Updates are meant to improve things, but sometimes they can introduce unexpected problems.

                SV BerthaS idefix37I 2 Replies Last reply Reply Quote 1
                • SV BerthaS
                  SV Bertha @cewodal660 | Premium
                  last edited by SV Bertha

                  @cewodal660 Yes- I can't even fathom the complexity and details involved in the programing of something like Windy.

                  Since the issue has been very precisely described- I would think it is a reasonable request to have it repaired.

                  1 Reply Last reply Reply Quote 0
                  • SV BerthaS
                    SV Bertha @Suty | Premium
                    last edited by

                    @Ondřej-Šutera is there a timeline for when these might be updated?

                    1 Reply Last reply Reply Quote 0
                    • idefix37I
                      idefix37 Sailor Moderator @cewodal660
                      last edited by

                      @cewodal660
                      The route planner was not available in the mobile app, so there is no reason for you to be frustrated. It is a new feature in on phone or tablet.
                      What has been changed is the Distance & planning tool, as explained here above.

                      SV BerthaS 1 Reply Last reply Reply Quote 0
                      • SV BerthaS
                        SV Bertha @idefix37 | Premium
                        last edited by

                        @idefix37 again- we just want to be able to have our trusted weather router get us safely across the ocean. He needs the distance and planning tool to be as it was previously. Is this something that can be done?

                        SutyS 1 Reply Last reply Reply Quote 0
                        • SutyS
                          Suty Administrator @SV Bertha
                          last edited by

                          @SV-Bertha I think that the update should be available in a few weeks for mobile apps, this week in the web app.

                          SV BerthaS 1 Reply Last reply Reply Quote 0
                          • SV BerthaS
                            SV Bertha @Suty | Premium
                            last edited by

                            @Ondřej-Šutera WONDERFUL NEWS!!!

                            1 Reply Last reply Reply Quote 0
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