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    Weather router refuses to route us due to changes made in update

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    • idefix37I
      idefix37 Sailor Moderator @SV Bertha
      last edited by idefix37

      @SV-Bertha
      OK I see now what you mean and the long discussion about the Distance&planning tool he used before the update. Now it is not possible to use it on iPad in the same way as before. BTW the tool is not modified on desktop / laptop.
      It is not a question of the plotting accuracy. The tool is still accurate when you plot the route, but if you want to change and adjust waypoint position you loose the position information i.e. coordinates.
      Hope there is a solution in near future.

      1 Reply Last reply Reply Quote 0
      • SV BerthaS
        SV Bertha | Premium
        last edited by

        Is there a way to find out if this is something that Windy programing has on their radar- if they are working on a solution?

        SutyS 1 Reply Last reply Reply Quote 0
        • SutyS
          Suty Administrator @SV Bertha
          last edited by

          @SV-Bertha Hi, we have already been testing some new functionalities in the route planner on mobile devices.

          SV BerthaS 1 Reply Last reply Reply Quote 1
          • C
            cewodal660
            last edited by idefix37

            It's frustrating to encounter issues with our weather router after an update, especially when it refuses to route us due to changes made. Updates are meant to improve things, but sometimes they can introduce unexpected problems.

            SV BerthaS idefix37I 2 Replies Last reply Reply Quote 1
            • SV BerthaS
              SV Bertha @cewodal660 | Premium
              last edited by SV Bertha

              @cewodal660 Yes- I can't even fathom the complexity and details involved in the programing of something like Windy.

              Since the issue has been very precisely described- I would think it is a reasonable request to have it repaired.

              1 Reply Last reply Reply Quote 0
              • SV BerthaS
                SV Bertha @Suty | Premium
                last edited by

                @Ondřej-Šutera is there a timeline for when these might be updated?

                1 Reply Last reply Reply Quote 0
                • idefix37I
                  idefix37 Sailor Moderator @cewodal660
                  last edited by

                  @cewodal660
                  The route planner was not available in the mobile app, so there is no reason for you to be frustrated. It is a new feature in on phone or tablet.
                  What has been changed is the Distance & planning tool, as explained here above.

                  SV BerthaS 1 Reply Last reply Reply Quote 0
                  • SV BerthaS
                    SV Bertha @idefix37 | Premium
                    last edited by

                    @idefix37 again- we just want to be able to have our trusted weather router get us safely across the ocean. He needs the distance and planning tool to be as it was previously. Is this something that can be done?

                    SutyS 1 Reply Last reply Reply Quote 0
                    • SutyS
                      Suty Administrator @SV Bertha
                      last edited by

                      @SV-Bertha I think that the update should be available in a few weeks for mobile apps, this week in the web app.

                      SV BerthaS 1 Reply Last reply Reply Quote 0
                      • SV BerthaS
                        SV Bertha @Suty | Premium
                        last edited by

                        @Ondřej-Šutera WONDERFUL NEWS!!!

                        1 Reply Last reply Reply Quote 0
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