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    Premium Widget’s bug on iPad.

    Bug Reports
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    • uchidakoichiU
      uchidakoichi | Premium
      last edited by

      The Premium Forecast Widget doesn’t shows with 1-hour steps but 3-hour steps “only on iPad”.
      IMG_7325.jpeg

      SutyS 1 Reply Last reply Reply Quote 0
      • SutyS
        Suty Administrator @uchidakoichi
        last edited by

        @uchidakoichi Hi, this is not a bug, but the intentional behavior. We update this widget 4times per day as in the Premium plan, but there are 3h steps.

        uchidakoichiU 1 Reply Last reply Reply Quote 1
        • uchidakoichiU
          uchidakoichi @Suty | Premium
          last edited by

          @Ondřej-Šutera but iPhone is O.K. with 1-hour step.
          IMG_9294.jpeg

          SutyS 1 Reply Last reply Reply Quote 0
          • SutyS
            Suty Administrator @uchidakoichi
            last edited by

            @uchidakoichi Oh sorry, my mistake, our colleague from the dev team is already working on solution.

            1 Reply Last reply Reply Quote 1
            • SimonUrbanekS
              SimonUrbanek
              last edited by

              Hi @uchidakoichi ,
              I am investigating this bug and unfortunately on my iPad it works properly ( and also on iPhone ). Could I ask you for more information? What system version do you have and what version of Windy do you have installed ( you can find this in the menu at the bottom ). This bug hasn't happened to us yet, it could be caused by a number of things. Thank you.

              Windy iOS Developer

              uchidakoichiU 1 Reply Last reply Reply Quote 0
              • uchidakoichiU
                uchidakoichi @SimonUrbanek | Premium
                last edited by

                @SimonUrbanek I have 2 iPads.
                Air 2 (A1567) is O.K.
                Pro 11-inch (A1934) has the problem.
                Both iOS and Windy app versions are the latest.

                SutyS 1 Reply Last reply Reply Quote 0
                • SutyS
                  Suty Administrator @uchidakoichi
                  last edited by

                  @uchidakoichi Could you please try to reinstall Windy on the device, where you have that issue? We would like to know if the issue persists or not. Please let us know.

                  uchidakoichiU 1 Reply Last reply Reply Quote 0
                  • uchidakoichiU
                    uchidakoichi @Suty | Premium
                    last edited by

                    @Ondřej-Šutera The issue was solved❣️ Thank you 🙏 🤗

                    1 Reply Last reply Reply Quote 1
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