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    The weather radar still doesn't work

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    • SutyS
      Suty Administrator @giergo
      last edited by

      @giergo Does this issue exists after restarting the app? Also, is it possible that the issue appears after tapping on system back button on Android? Please let me know.

      giergoG 1 Reply Last reply Reply Quote 0
      • giergoG
        giergo @Suty
        last edited by

        @Ondřej-Šutera I've tried everything
        The problem occurs every time I start the application, after turning on the radar and moving the map, the application freezes for a while, I have to click back to unlock
        In previous versions, the console showed a lightning error, but the radar was working.
        I have a custom android build with Bromite System WebView 85.0.4183.110 - maybe this is the reason

        Sorry for my English... :)

        SutyS 1 Reply Last reply Reply Quote 0
        • SutyS
          Suty Administrator @giergo
          last edited by

          @giergo So you have issue with missing radar data immediately after the start of the app, right? Nothing has to be done to make this error.

          giergoG 1 Reply Last reply Reply Quote 0
          • giergoG
            giergo @Suty
            last edited by

            @Ondřej-Šutera Yes.
            When the radar is turned on, the map is always empty. When I move the map, a message about missing data appears (the one in the attachment). The application "freezes" - the map cannot be moved.

            SutyS 1 Reply Last reply Reply Quote 0
            • NorthruproanokeN
              Northruproanoke
              last edited by

              Same here. Weather radar using Smart LG TV does not work. All of the other features work fine. I was going to other features for a few weeks to get the radar to work. But in the past week or so weather radar refused to load.

              SutyS 1 Reply Last reply Reply Quote 0
              • SutyS
                Suty Administrator @Northruproanoke
                last edited by

                @Northruproanoke can you provide further info about your situation, please? We don’t provide any app for TVs.

                1 Reply Last reply Reply Quote 0
                • SutyS
                  Suty Administrator @giergo
                  last edited by

                  @giergo thank you for all info provided. I will discuss this with colleagues since I am not sure about the affect of the system you have. I will keep you posted.

                  giergoG 1 Reply Last reply Reply Quote 0
                  • giergoG
                    giergo @Suty
                    last edited by

                    @Ondřej-Šutera I received an update to version 39.3.2
                    The weather radar is working properly!
                    The lightning visualization bug I had in all previous versions of 38.x.x has also been fixed
                    Thank you :)

                    idefix37I 1 Reply Last reply Reply Quote 1
                    • idefix37I
                      idefix37 Sailor Moderator @giergo
                      last edited by idefix37

                      @giergo

                      And on iOS with the new version 39.3.2, lightning is shown with Satellite layer as example with Infra + view

                      7C5884FC-CB68-417D-A1E0-210E978C745F.jpeg

                      Yves70Y 1 Reply Last reply Reply Quote 1
                      • Yves70Y
                        Yves70 Meteorologist @idefix37 | Premium
                        last edited by

                        @idefix37 same on Android

                        1 Reply Last reply Reply Quote 1
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