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    Lightning not showing in app

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    • M Offline
      mgfrye | Premium
      last edited by

      Lightning is not showing in the radar display on the app. I can see it on your website on my laptop, and on my phone, but not in the app. I'm using an iPhone 12 Pro Max, and have the latest version of the app. Screen shots attached.

      IMG_9348.PNG
      IMG_9349.PNG

      SutyS 1 Reply Last reply Reply Quote 1
      • SutyS Offline
        Suty Windy Staff @mgfrye
        last edited by

        @mgfrye Do you still have this issue? I tested it on an iPhone and it works normally for me now.

        B M 3 Replies Last reply Reply Quote 0
        • B Offline
          Bob davallou @Suty
          last edited by

          @Ondřej-Šutera Hi, using ver 39.3.2 no lightening haptic or sound, but strikes are visible. Using iPhone and iPad. Actually even less than prior version.

          SutyS 1 Reply Last reply Reply Quote 0
          • SutyS Offline
            Suty Windy Staff @Bob davallou
            last edited by

            @Bob-davallou Hi, I can’t get to that issue. Do you have your mute button on the side of your iPhone turned off? Also all iPads don’t have the haptic feedback, couldn’t it be the cause?

            B 1 Reply Last reply Reply Quote 0
            • B Offline
              Bob davallou @Suty
              last edited by

              @Ondřej-Šutera thanks for the reply. Did not know haptic did not work on iPad by design, so helpful to know this. I do notice there is brief haptic and sound on iPhone, which appears to be an improvement over the previous version. I just love this effect, so appreciate the effort here.

              1 Reply Last reply Reply Quote 0
              • E Offline
                EWCDO
                last edited by

                Same here. What’s up

                1 Reply Last reply Reply Quote 0
                • M Offline
                  mgfrye @Suty | Premium
                  last edited by

                  @Ondřej-Šutera - yes, I still have this issue.

                  1 Reply Last reply Reply Quote 0
                  • M Offline
                    mgfrye @Suty | Premium
                    last edited by

                    @Ondřej-Šutera - since you weren’t able to replicate this I deleted the app and reinstalled it, and now I can see lightning.

                    SutyS 1 Reply Last reply Reply Quote 0
                    • SutyS Offline
                      Suty Windy Staff @mgfrye
                      last edited by

                      @mgfrye Okay, please let me know, if the issue appears again.

                      1 Reply Last reply Reply Quote 0
                      • PilotkarlP Offline
                        Pilotkarl | Premium
                        last edited by

                        Hi guys,

                        I'm having this issue as well. I'm not seeing any lightning strikes or sounds on the app. If it helps, I'm down south in Australia.

                        Cheers 👍

                        SutyS 1 Reply Last reply Reply Quote 0
                        • SutyS Offline
                          Suty Windy Staff @Pilotkarl
                          last edited by

                          @Pilotkarl Can you inform us about your device? Which model, SW, version of SW,...?

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