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    Lightning not showing in app

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    • M
      mgfrye | Premium
      last edited by

      Lightning is not showing in the radar display on the app. I can see it on your website on my laptop, and on my phone, but not in the app. I'm using an iPhone 12 Pro Max, and have the latest version of the app. Screen shots attached.

      IMG_9348.PNG
      IMG_9349.PNG

      SutyS 1 Reply Last reply Reply Quote 1
      • SutyS
        Suty Administrator @mgfrye
        last edited by

        @mgfrye Do you still have this issue? I tested it on an iPhone and it works normally for me now.

        B M 3 Replies Last reply Reply Quote 0
        • B
          Bob davallou @Suty
          last edited by

          @Ondřej-Šutera Hi, using ver 39.3.2 no lightening haptic or sound, but strikes are visible. Using iPhone and iPad. Actually even less than prior version.

          SutyS 1 Reply Last reply Reply Quote 0
          • SutyS
            Suty Administrator @Bob davallou
            last edited by

            @Bob-davallou Hi, I can’t get to that issue. Do you have your mute button on the side of your iPhone turned off? Also all iPads don’t have the haptic feedback, couldn’t it be the cause?

            B 1 Reply Last reply Reply Quote 0
            • B
              Bob davallou @Suty
              last edited by

              @Ondřej-Šutera thanks for the reply. Did not know haptic did not work on iPad by design, so helpful to know this. I do notice there is brief haptic and sound on iPhone, which appears to be an improvement over the previous version. I just love this effect, so appreciate the effort here.

              1 Reply Last reply Reply Quote 0
              • E
                EWCDO
                last edited by

                Same here. What’s up

                1 Reply Last reply Reply Quote 0
                • M
                  mgfrye @Suty | Premium
                  last edited by

                  @Ondřej-Šutera - yes, I still have this issue.

                  1 Reply Last reply Reply Quote 0
                  • M
                    mgfrye @Suty | Premium
                    last edited by

                    @Ondřej-Šutera - since you weren’t able to replicate this I deleted the app and reinstalled it, and now I can see lightning.

                    SutyS 1 Reply Last reply Reply Quote 0
                    • SutyS
                      Suty Administrator @mgfrye
                      last edited by

                      @mgfrye Okay, please let me know, if the issue appears again.

                      1 Reply Last reply Reply Quote 0
                      • PilotkarlP
                        Pilotkarl | Premium
                        last edited by

                        Hi guys,

                        I'm having this issue as well. I'm not seeing any lightning strikes or sounds on the app. If it helps, I'm down south in Australia.

                        Cheers 👍

                        SutyS 1 Reply Last reply Reply Quote 0
                        • SutyS
                          Suty Administrator @Pilotkarl
                          last edited by

                          @Pilotkarl Can you inform us about your device? Which model, SW, version of SW,...?

                          1 Reply Last reply Reply Quote 0
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