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    Lightning signals no longer appear

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    • SutyS Offline
      Suty Windy Staff @Gkikas LGPZ
      last edited by

      @Gkikas-LGPZ Okay, thank you for all info you provided, I will discuss this with colleagues to hopefully get further info.

      1 Reply Last reply Reply Quote 0
      • SutyS Offline
        Suty Windy Staff @Gkikas LGPZ
        last edited by

        @Gkikas-LGPZ If you visit Windy.com via browser, not the app, does this issue persist?

        Gkikas LGPZG 1 Reply Last reply Reply Quote 0
        • Gkikas LGPZG Offline
          Gkikas LGPZ Moderator Meteorologist @Suty
          last edited by

          @Ondřej-Šutera
          Via browser everything's OK.

          SutyS 2 Replies Last reply Reply Quote 0
          • SutyS Offline
            Suty Windy Staff @Gkikas LGPZ
            last edited by

            @Gkikas-LGPZ Could you please let us know about the version of Android you use and also the version of WebView in your device? You can find this version in Developer options in settings on your Android.

            Also do you get any errors in Windy Error console?

            1 Reply Last reply Reply Quote 0
            • SutyS Offline
              Suty Windy Staff @Gkikas LGPZ
              last edited by

              @Gkikas-LGPZ Hi there, may I ask if you still have the issue? If you do, can you please provide further info, I asked in the previous message, so we can investigate it a bit further?

              Gkikas LGPZG 1 Reply Last reply Reply Quote 0
              • Gkikas LGPZG Offline
                Gkikas LGPZ Moderator Meteorologist @Suty
                last edited by

                @Ondřej-Šutera
                Hi! Sorry for late responce.

                I get no error in error console.
                Android 12
                WebView 117.0.5938.140

                SutyS 1 Reply Last reply Reply Quote 0
                • SutyS Offline
                  Suty Windy Staff @Gkikas LGPZ
                  last edited by

                  @Gkikas-LGPZ Okay, and you are missing all data about lightnings? History of lightnings and new ones, am I right?

                  Gkikas LGPZG 1 Reply Last reply Reply Quote 0
                  • Gkikas LGPZG Offline
                    Gkikas LGPZ Moderator Meteorologist @Suty
                    last edited by

                    @Ondřej-Šutera
                    Yes

                    SutyS 1 Reply Last reply Reply Quote 0
                    • SutyS Offline
                      Suty Windy Staff @Gkikas LGPZ
                      last edited by

                      @Gkikas-LGPZ Okay, thank you for all info, I already forwarded it to colleagues. I will keep you posted.

                      Gkikas LGPZG 2 Replies Last reply Reply Quote 1
                      • Gkikas LGPZG Offline
                        Gkikas LGPZ Moderator Meteorologist @Suty
                        last edited by

                        @Ondřej-Šutera
                        Thank you!

                        1 Reply Last reply Reply Quote 0
                        • Gkikas LGPZG Offline
                          Gkikas LGPZ Moderator Meteorologist @Suty
                          last edited by

                          @Ondřej-Šutera
                          I updated to windy version 40.0.6
                          but the problem still exists.
                          Any idea?
                          Is there in the mobile app any "show lightning" slider?
                          71944d6f-1224-4b2a-a19d-fc3018a0ab27-εικόνα.png

                          SutyS 1 Reply Last reply Reply Quote 0
                          • SutyS Offline
                            Suty Windy Staff @Gkikas LGPZ
                            last edited by

                            @Gkikas-LGPZ No, we already checked this on our end as well. The button is not available in app and the functionality is turned on in default. I need to get back to the browser, I know you mentioned it was working in browser, but to be sure, did you test it in browser on the same device?

                            Gkikas LGPZG 1 Reply Last reply Reply Quote 1
                            • Gkikas LGPZG Offline
                              Gkikas LGPZ Moderator Meteorologist @Suty
                              last edited by Gkikas LGPZ

                              @Ondřej-Šutera
                              Yes, see following images.
                              d32da879-0440-4d1a-b794-627998cceb0f-εικόνα.png

                              SutyS 1 Reply Last reply Reply Quote 0
                              • SutyS Suty referenced this topic on
                              • SutyS Offline
                                Suty Windy Staff @Gkikas LGPZ
                                last edited by

                                @Gkikas-LGPZ Unfortunately, we are not able to replicate the issue and after the discussion with colleagues, it is probably certain issue on your device and we have no way how to help you now. I am sorry about this. If anyone else will come up with anything that could help us, it would be great but we are now without options until we have the device with the issue.

                                B 1 Reply Last reply Reply Quote 1
                                • B Offline
                                  binezerko @Suty | Premium
                                  last edited by

                                  @Ondřej-Šutera

                                  Just browsing over bugs, since I noticed that satellite view and westher radar are no longer available/not working?

                                  I have a bunch of errors in logs as well.
                                  (Using ipad app 39.3.3.)

                                  Otoh, radar view works on iWatch (39.03.03.55)

                                  Any ideas?
                                  Regards,
                                  Bine

                                  B SutyS 2 Replies Last reply Reply Quote 0
                                  • B Offline
                                    binezerko @binezerko | Premium
                                    last edited by

                                    Sorry, false alarm.
                                    Just restarted app, and it’s ok again.
                                    I’ve never noticed that before, that’s why i made a post.

                                    Great app, btw…i’m impressed on all available layers & features.
                                    Well done.

                                    1 Reply Last reply Reply Quote 0
                                    • SutyS Offline
                                      Suty Windy Staff @binezerko
                                      last edited by Suty

                                      @binezerko Could you please try to update your Windy to v.40 and also the iPadOS?

                                      EDIT: It is possible that this issue appears again, it is probably related to an issue with Safari in certain versions of iOS.

                                      B 1 Reply Last reply Reply Quote 0
                                      • B Offline
                                        binezerko @Suty | Premium
                                        last edited by

                                        @Ondřej-Šutera will do, later in the evening, i’m just heading out…
                                        Will let you know.
                                        Rgds,
                                        B

                                        1 Reply Last reply Reply Quote 1
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