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    • bizu01B
      bizu01
      last edited by

      Good morning,

      I just bought a premium account with Windy. However, when I enter the order reference, it says the purchase failed to be restored. Would you please guide me?

      Thanks and regards,
      James

      SutyS 1 Reply Last reply Reply Quote 0
      • SutyS
        Suty Administrator @bizu01
        last edited by

        @bizu01 Can you share the screenshot with that error, please?

        bizu01B 1 Reply Last reply Reply Quote 0
        • bizu01B
          bizu01 @Suty
          last edited by

          This post is deleted!
          SutyS 1 Reply Last reply Reply Quote 0
          • SutyS
            Suty Administrator @bizu01
            last edited by

            @bizu01 We found more users with this issue and our colleagues are already working on this. I will keep you posted.

            SutyS 1 Reply Last reply Reply Quote 1
            • SutyS
              Suty Administrator @Suty
              last edited by

              @bizu01 The issue should be already fixed. Please let us know, if you need any further assistance or have any issue.

              1 Reply Last reply Reply Quote 0
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