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    Premium on PC but can not access Premium on Android

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    • jockmonaghan01J
      jockmonaghan01
      last edited by jockmonaghan01

      I have paid for Windy Premium on my PC today but can not access it on my mobile Android phone. Why?
      Yes I used a different email to register and pay for the PC version which is a different email I use on the Google App store.
      And on the Android Windy App I am not signed in with a Google email, but to access Premium, I can only log in to the Android Windy app through a Google email address and its expecting me to pay again?
      So I only get access to my Premium Windy account on my Android mobile at WWW.windy.com, and not on the Android Windy App?
      Why can't my PC log in account details be accepted across platforms?
      Will it be the same no access on my Apple Ipad, unless I pay again on Apple store?
      If I had known there is restricted access across platforms, then I would not have bought Premium.

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      • SutyS
        Suty Administrator
        last edited by

        Hi @jockmonaghan01, firstly, you need to have our Windy.com app with the red logo. We don't provide any other apps.

        According to the issue with access, you need to login with the same email as on your desktop, since the Premium is assigned to an account, not the device.

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