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    Radar and satellite not showing in the app on iPad mini

    Scheduled Pinned Locked Moved Bug Reports
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    • SutyS Online
      Suty Windy Staff @hanche
      last edited by

      @hanche Thank you for letting us know. I will discuss this with colleagues and keep you posted. Thank you for your patience with this.

      1 Reply Last reply Reply Quote 0
      • D Offline
        DerClari | Premium
        last edited by

        I have different issues on different devices:

        1.) On mobile Pixel 4a with recent CalyxOS 4.13.2, tested with browsers Mull, Cromite and Chromium by Calyx:
        Radar and Satellite are not working. Both with Error "It seems that satellite/radar failed. Satellite/Radar uses WebGL technology, that can occasionaly fail on some devices.

        What can you do? Update your browser or Windy application to the latest version. And try again please"

        2.) On Windows 11 with LibreFox:
        No Error with Radar, but Radar is not shown at all.
        On Satellite the same error as above

        3.) On Windows 11 with FireFox:
        Everything works as expected.

        4.) On Windows 11 with MS Edge:
        Everything works as expected.

        CalyxOS and LibreFox are pretty restrictive concerning tracking and advertising. Did you implement recently anything from a 3rd party that may be blocked by my setup? I'm a premium member, so this hopefully shouldn't be an issue though.

        D 1 Reply Last reply Reply Quote 0
        • D Offline
          DerClari @DerClari | Premium
          last edited by DerClari

          Now, nothing works anymore on LibreWolf

          Screenshot 2023-09-25 131438.png Screenshot 2023-09-25 131403.png

          Error no: 1
          {
          "errorID": "di-error-can-not-resolve-pluginspatch-module-e-is-null",
          "timestamp": 1695640156974,
          "runningMs": 350,
          "type": "user",
          "module": "tinyrequire",
          "msg": "DI error: Can not resolve @plugins/patch module: e is null",
          "line": null,
          "col": null,
          "url": "https://www.windy.com/",
          "script": null,
          "ver": "39.3.3",
          "target": "index",
          "stack": "we@https://www.windy.com/patch/index/latest/patch.js?refTime=2023-09-25T11:09:2:13719
          @https://www.windy.com/patch/index/latest/patch.js?refTime=2023-09-25T11:09:2:14429
          @https://www.windy.com/patch/index/latest/patch.js?refTime=2023-09-25T11:09:2:15469
          wt@https://www.windy.com/v/39.3.3.ind.5235/index.js:1:31453
          bt@https://www.windy.com/v/39.3.3.ind.5235/index.js:1:31810
          value@https://www.windy.com/v/39.3.3.ind.5235/index.js:1:171993
          value@https://www.windy.com/v/39.3.3.ind.5235/index.js:1:171884
          b/value/ {
          "fileName": "https://www.windy.com/patch/index/latest/patch.js?refTime=2023-09-25T11:09\",
          "lineNumber": 2,
          "columnNumber": 13719,
          "message": "e is null"
          }",
          "isOnline": true,
          "size": "1600x900",
          "latestBcast": "store: availProducts (266ms ago at 1695640156708)
          store: overlay wind (266ms ago at 1695640156708)
          bcast: paramsChanged (266ms ago at 1695640156708)
          bcast: maps-paramsChanged (266ms ago at 1695640156708)
          store: visibleProducts (266ms ago at 1695640156708)"
          }

          About this version

          Target: index.html
          Version: 39.3.3 (What's new)
          Built: 2023-09-14, 06:14
          Started: 2023-09-25T11:09:16.524Z (3m)
          Your browser: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:109.0) Gecko/20100101 Firefox/117.0
          WebGL particles: not
          
          SutyS 1 Reply Last reply Reply Quote 0
          • SutyS Online
            Suty Windy Staff @DerClari
            last edited by

            @DerClari Unfortunately, this is probably related to CalyxOS and their certain changes in WebGL configuration, which is necessary for radar and satellite correct displaying.

            I am afraid that we cannot do much about this, but I will discuss this with colleagues.

            D 1 Reply Last reply Reply Quote 0
            • D Offline
              DerClari @Suty | Premium
              last edited by DerClari

              @Ondřej-Šutera Thanks for answering. The error code and screenshots are from Windows 11 with LibreWolf, not CalyxOS. On CalyxOS "only" Satellite and Radar aren't working.

              SutyS 1 Reply Last reply Reply Quote 1
              • SutyS Online
                Suty Windy Staff @DerClari
                last edited by

                @DerClari Do you mean the LibreWolf or is it another browser?

                D 1 Reply Last reply Reply Quote 0
                • D Offline
                  DerClari @Suty | Premium
                  last edited by

                  @Ondřej-Šutera LibreWolf, sorry. My fault.

                  SutyS 1 Reply Last reply Reply Quote 0
                  • SutyS Online
                    Suty Windy Staff @DerClari
                    last edited by

                    @DerClari I discussed this with colleagues and we are not able to help you with the issue with LibreWolf browser or custom CalyxOS.

                    D 1 Reply Last reply Reply Quote 0
                    • D Offline
                      DerClari @Suty | Premium
                      last edited by

                      @Ondřej-Šutera Ok, but thank you for discussing it with the team.

                      1 Reply Last reply Reply Quote 0
                      • D Offline
                        drewparker @hanche
                        last edited by

                        I have a new iPhone 15 pro running IOS 17.0.2

                        I have just blank map display when I select either radar or satellite displays

                        SutyS 1 Reply Last reply Reply Quote 0
                        • SutyS Online
                          Suty Windy Staff @drewparker
                          last edited by

                          @drewparker Thank you for letting us know, could you please check the situation in 17.0.3, if you have this update installed and let us know?

                          1 Reply Last reply Reply Quote 0
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