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    Paying twice

    Windy Premium
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    • S
      snewmans
      last edited by

      Hello. I've found that each year I'm automatically paying twice at the same time: twice on 30.08.2022 and twice on 30.08.2023. Please resolve the issue and refund.

      30/08/2023 10:15 karte..****** FS windy/Amsterdam/NLD #040503
      30/08/2023 10:12 karte...      ***** FS "windy/Amsterdam/NLD #040291
      30/08/2022 10:09 karte..****** FS "windy/Amsterdam/NLD #039359
      30/08/2022 10:08 karte..****** FS "windy/Amsterdam/NLD #039166

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      • S
        snewmans
        last edited by

        Anybody there? Where is customer support or something?

        SutyS 1 Reply Last reply Reply Quote 0
        • SutyS
          Suty Administrator @snewmans
          last edited by Suty

          @snewmans Hi, I will check the whole situation and let you know as soon as possible.

          Update: I unfortunately can't fund these duplicates, can you please share further info about these payments at support@windy.com? So I can check forward all info to Fastspring?

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