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    The app is showing me a premium click option and I already paid for it. Have a Need a Company contact where is it? new phone is that the reason?

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    • M Offline
      monkeymanthat
      last edited by

      Where is the Windy App Company contact?

      idefix37I SutyS 2 Replies Last reply Reply Quote 0
      • idefix37I Offline
        idefix37 Sailor Moderator @monkeymanthat
        last edited by idefix37

        @monkeymanthat

        You will get contact with a Windy admin here. But only during CEST office hours.

        1 Reply Last reply Reply Quote 0
        • SutyS Offline
          Suty Windy Staff @monkeymanthat
          last edited by

          @monkeymanthat Hi, may I ask where you purchased the Premium? Android/iOS mobile device or Fastspring on the desktop?

          M 1 Reply Last reply Reply Quote 0
          • M Offline
            monkeymanthat @Suty
            last edited by

            @Ondřej-Šutera play store android phone

            SutyS 1 Reply Last reply Reply Quote 0
            • SutyS Offline
              Suty Windy Staff @monkeymanthat
              last edited by

              @monkeymanthat You will need to restore your purchase by following the steps below:

              1. Open the Windy.com app and log in with your account
              2. Open the subscription offer and click on “restore purchases.”

              This action should assign the Premium to your account, and you can use it across your devices.

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