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    Resolving Issues with Android Widgets: A Step-by-Step Guide

    Frequently Asked Questions
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    • KorinaK
      Korina
      last edited by Korina

      WIDGET ISSUES with described steps

      If you have issues with some of the Android widgets, please follow the steps below.

      Android 14, 13, 12 application settings:

      1. Long tap on Windy icon and tap on App info button:

      7eec69fd-26e4-4065-ab70-5c36f234c193-image.png

      Windy application settings should be opened:

      f032d27a-ad0e-4b57-a6a0-95f2c0c5e924-image.png

      1. Tap on Notifications settings and allow notifications:

      df16335f-0eec-4408-9ac2-c30f60725f35-image.png

      1. Go back to application settings and open location permission settings. Set location access to Allow all the time option:

      7194b644-f3d4-45dc-9594-e77a9d26d546-image.png

      1. Go back to application settings and open App battery usage settings. Set battery usage to Unrestricted:

      3daf2037-cebd-4cc8-9cce-ae76c0796146-image.png

      Android 11, 10 application settings:

      Android 11, 10 notification and location permission steps are similar to Android 12, 13 and 14.
      807252eb-e073-49cf-b637-bc013aea3288-image.png

      To set correct battery settings click on Battery in Windy application settings:

      3758f104-dcab-4fa2-abb8-1b78c2b89450-image.png

      Tap on Battery optimization:
      e778cca1-d8f3-4d6f-8c23-adf7d4cdedca-image.png

      If Windy is not listed click on Not optimized and select All apps from the dropdown menu. Select Windy, in the dialog click on Don't optimize option and hit Done:
      5e33d88e-3304-484c-9046-690b42157556-image.png

      Android 9, 8, 7 application settings:

      Android 9, 8, 7 Location settings does not have All the time option. Allow application to use device's location. In this case the application is allowed to use your location when widget refresh is triggered, no extra step is needed.

      Other battery optimization settings

      Various devices may have different battery auto optimization settings. These settings could remove background processes. This may cause troubles while widgets are trying to refresh.

      For more info and troubleshooting steps check https://dontkillmyapp.com/

      Korina

      huntsterr 0H 1 Reply Last reply Reply Quote 4
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      • David CookeD
        David Cooke | Premium
        last edited by

        None of these things work for me, and none of these steps were necessary in previous iterations of your app, so could you just roll out a fix that undoes whatever it is that you did with the last few updates that broke the widgets? Thanks.

        1 Reply Last reply Reply Quote 3
        • S
          s4acre | Premium
          last edited by

          None of these work for me either. I used to rely on the widgets and it has now been several months since they don't work. Please can we have a proper resolution soon

          1 Reply Last reply Reply Quote 3
          • SutyS
            Suty Administrator
            last edited by

            @David-Cooke @s4acre What device do you use? Our widgets were completely rebuilt a few months ago and they are sensitive according to all optimalization apps in Android devices. Can you please check that on your end? Some devices have their own apps in the background in settings that affect the behavior.

            1 Reply Last reply Reply Quote 0
            • S
              s4acre | Premium
              last edited by

              Hi David, it is a Samsung Galaxy S10+

              1 Reply Last reply Reply Quote 1
              • S
                s4acre | Premium
                last edited by

                Hi Ondrej, it is a S10± can you help me resolve the problem?

                SutyS 1 Reply Last reply Reply Quote 1
                • SutyS
                  Suty Administrator @s4acre
                  last edited by

                  @s4acre I would like to help you, but since I am not able to replicate the issue it is difficult to solve this for you. Can you please try to clear the memory and then add widgets again?

                  1 Reply Last reply Reply Quote 1
                  • Filipe CardosoF
                    Filipe Cardoso | Premium
                    last edited by

                    Olá boa tarde, hoje fiz uma atualização do windi estava a espera que ficassen resolvidos os problemas dos widgets mas não, continuo a não ver nada fica a preto, mas julgo que sei o que aconteceu, foi depois de fazer a actualização do Android para a versão do miui 14.6, não só deixei de poder ter os widgets do windi como noutro software de meteo a localização deixou de funcionar corretamente julgo que poderá ser esse o problema, porque fiz tudo o que vocês dizem para fazer em relação aos widgets do windi e ficam sempre a preto

                    SutyS Filipe CardosoF 2 Replies Last reply Reply Quote 2
                    • SutyS Suty referenced this topic on
                    • J
                      joe0sh
                      last edited by

                      It works like a charm, thank you

                      dame de pique

                      1 Reply Last reply Reply Quote 2
                      • SutyS
                        Suty Administrator @Filipe Cardoso
                        last edited by

                        @Filipe-Cardoso Please check this article about potential blockers for our widgets that can be installed in Xiaomi devices.

                        1 Reply Last reply Reply Quote 1
                        • Filipe CardosoF
                          Filipe Cardoso @Filipe Cardoso | Premium
                          last edited by

                          @Filipe-Cardoso boa noite, antes da atualização para o miui 14.08 os widgets funcionavam sem problema nenhum, foi depois da actualização que deixaram de funcionar

                          SutyS 1 Reply Last reply Reply Quote 0
                          • CthuulhuuC
                            Cthuulhuu
                            last edited by Cthuulhuu

                            Hello your solutions still do not work, updating widgets does not work with the proposed solutions. When will there be an update? My phone is a Google pixel 7 with Android 14.

                            SutyS 1 Reply Last reply Reply Quote 0
                            • SutyS
                              Suty Administrator @Filipe Cardoso
                              last edited by

                              @Filipe-Cardoso Could you please try to re-add them?

                              1 Reply Last reply Reply Quote 0
                              • SutyS
                                Suty Administrator @Cthuulhuu
                                last edited by

                                @Cthuulhuu Which version do you have installed?

                                1 Reply Last reply Reply Quote 0
                                • SutyS
                                  Suty Administrator
                                  last edited by

                                  @Cthuulhuu @Filipe-Cardoso Could you please try to delete widgets, then clear data and cache in Settings --> Apps --> Windy --> Storage? However, this can change a bit with different devices. Then please add widgets back again and let me know if this helps or not.

                                  CthuulhuuC Filipe CardosoF 2 Replies Last reply Reply Quote 0
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                                  • CthuulhuuC
                                    Cthuulhuu @Suty
                                    last edited by

                                    @Ondřej-Šutera thank you, it's ok for me, when i reset data and cach the application work normaly 👍

                                    1 Reply Last reply Reply Quote 2
                                    • Filipe CardosoF
                                      Filipe Cardoso @Suty | Premium
                                      last edited by

                                      @Ondřej-Šutera já ficou tudo resolvido, já tenho os widgets a funcionar, obrigado pela ajuda

                                      Mike MasinM 1 Reply Last reply Reply Quote 4
                                      • CthuulhuuC
                                        Cthuulhuu
                                        last edited by

                                        Hello I still have a problem updating widgets. Every time I restart my smartphone the widgets bug, and I have to delete the widgets and clean the memory and cache. I have a pixel 7 with Android 14

                                        S 1 Reply Last reply Reply Quote 4
                                        • S
                                          speedlever @Cthuulhuu | Premium
                                          last edited by speedlever

                                          @Cthuulhuu
                                          I have a pixel 8 pro on Android 14 and have similar issues with the widgets. I think the recent update to the Nov security patch may have broken something. At least that seems to be around the time my windy widgets quit working.

                                          Edit: I just added my widgets and they are working normally at the moment. Hopefully this will stick.

                                          1 Reply Last reply Reply Quote 4
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                                          • Tom BartolT
                                            Tom Bartol
                                            last edited by

                                            S23 widget not workin did everthing...

                                            SutyS 1 Reply Last reply Reply Quote 4
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