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    Resolving Issues with Android Widgets: A Step-by-Step Guide

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    • CthuulhuuC Offline
      Cthuulhuu
      last edited by

      Hello I still have a problem updating widgets. Every time I restart my smartphone the widgets bug, and I have to delete the widgets and clean the memory and cache. I have a pixel 7 with Android 14

      S 1 Reply Last reply Reply Quote 4
      • S Offline
        speedlever @Cthuulhuu | Premium
        last edited by speedlever

        @Cthuulhuu
        I have a pixel 8 pro on Android 14 and have similar issues with the widgets. I think the recent update to the Nov security patch may have broken something. At least that seems to be around the time my windy widgets quit working.

        Edit: I just added my widgets and they are working normally at the moment. Hopefully this will stick.

        1 Reply Last reply Reply Quote 4
        • SutyS Suty referenced this topic on
        • Tom BartolT Offline
          Tom Bartol
          last edited by

          S23 widget not workin did everthing...

          SutyS 1 Reply Last reply Reply Quote 4
          • SutyS Offline
            Suty Windy Staff @Tom Bartol
            last edited by Suty

            @Tom-Bartol Can you please check this article? Did you provide all permissions to Windy widgets?

            1 Reply Last reply Reply Quote 2
            • K Offline
              Kurisu112 | Premium
              last edited by

              This issue is still happening. You can clear app data and it will work for a random set of time and then break again you then have to delete app data again to fix... this repeats forever.

              SutyS 1 Reply Last reply Reply Quote 0
              • SutyS Offline
                Suty Windy Staff @Kurisu112
                last edited by Suty

                @Kurisu112 Hi, which Android device and version of Android do you use?

                K 1 Reply Last reply Reply Quote 0
                • C Offline
                  CliffyHasWind
                  last edited by

                  Windy app draining battery. 20% of today's usage according to phone diagnostics. All settings are correct as per this article. Is there a fix?
                  Samsung s20FE

                  SutyS marcorottaM 2 Replies Last reply Reply Quote 0
                  • SutyS Offline
                    Suty Windy Staff @CliffyHasWind
                    last edited by

                    @CliffyHasWind Hi, can you please try to remove and install the app back again?

                    mahnoor mahnoorM 1 Reply Last reply Reply Quote 0
                    • agusoldaniA Offline
                      agusoldani | Premium
                      last edited by

                      Good morning everybody

                      I am experiencing the widget not updating issue, started a few days ago (I have been using Windy's widgets for years).

                      I am on Android 14 (Samsung S23) and all my settings are as listed in this thread. Also I have:

                      Reinstalled app
                      Cleared data from the app's settings in the menu within the app
                      Signed out from Windy
                      Cleared cache and data for Windy in Android menu
                      Restarted device

                      Can you please help?

                      Thanks a lot

                      1 Reply Last reply Reply Quote 0
                      • marcorottaM Offline
                        marcorotta @CliffyHasWind
                        last edited by marcorotta

                        @CliffyHasWind said in Resolving Issues with Android Widgets: A Step-by-Step Guide:

                        Windy app draining battery. 20% of today's usage according to phone diagnostics. All settings are correct as per this article. Is there a fix?
                        Samsung s20FE

                        I'm experiencing the same issues for a several days on Samsung M54. Widget had been working well for months after later year issues (all permission on the article were given, etc.). I've noticed the widget stops updading (red circle running forever), and battery drain increases quite a lot, with Windy appearing as top app using battery. The background usage for Windy on the last day alone was of 7 hours. Overnight, with the screen off, the phone is kept awake around 40% of the time, while the normal percentage used to be around 10-15%. I've tried cleaning cache and app data already.

                        Thanks.

                        Edit: I've uninstalled Windy hours ago and it completely fixed the battery drain (measured with AccuBattery app).

                        S 1 Reply Last reply Reply Quote 4
                        • S Offline
                          speedlever @marcorotta | Premium
                          last edited by speedlever

                          @marcorotta
                          I haven't seen the battery drain issue on my main phone (pixel 8 pro) nor my backup phone (OnePlus 8 pro), but the unreliable widgets on both phones are driving me nuts. The p8p is on Android 14 and the op8p is on Android 13. Right now the widgets on my p8p aren't working but they are working on my op8p. 🤷‍♂️

                          I see a couple different failure patterns. In one, the widgets are unresponsive and the 3 dot menu doesn't work. When this scenario happens, you can't even bring up the app by touching the widget. Another telltale sign of the issue is a persistent windy updating notice in the notification bar that won't clear unless I force stop the app.

                          In another failure pattern, the widget 3 dot menu brings up settings and refresh buttons but they don't respond. Some minutes later they may respond.

                          I have yet to establish a method that reliably fixes the widgets. Regardless how the widgets are working, I can always bring up the app and it works fine. But the widgets remain unreliable.

                          When the widgets work, they're great. But when they don't, it's frustrating.

                          I've tried logging out, force stopping the app, clearing cache and data, and uninstalling , rebooting, and reinstalling the app. Eventually I get the widgets working again but it's a pita to have to troubleshoot so often.

                          marcorottaM tweovT 2 Replies Last reply Reply Quote 4
                          • marcorottaM Offline
                            marcorotta @speedlever
                            last edited by

                            @speedlever said in Resolving Issues with Android Widgets: A Step-by-Step Guide:

                            In another failure pattern, the widget 3 dot menu brings up settings and refresh buttons but they don't respond. Some minutes later they may respond.

                            I've experienced this exact same behavior. Sometimes, removing the widget and adding it back fixed the issue for some time.

                            Regarding battery drain, I might have used the wrong word. It's more like an abnormal heavy usage, making windy appear as the top app for that in Samsung's battery configs. I can confirm that after uninstalling windy yesterday, battery is lasting much longer. Probably 20-30% more.

                            Regards.

                            M 1 Reply Last reply Reply Quote 2
                            • tweovT Offline
                              tweov API developers @speedlever
                              last edited by

                              @speedlever yes

                              TWEOV strongly believes that every single moment of our lives holds the potential for happiness. So, we strive to create a splendid memory for every moment.

                              1 Reply Last reply Reply Quote 0
                              • M Offline
                                Mariner1555 @marcorotta | Premium
                                last edited by

                                @marcorotta: Same for me. The process 'windywidget' keeps Android from going to deep sleep nearly all the time.

                                1 Reply Last reply Reply Quote 0
                                • K Offline
                                  Kurisu112 @Suty | Premium
                                  last edited by Kurisu112

                                  @Suty sorry for the late reply I had to uninstall the app due to the heavy battery drain from it breaking so gave up on it abit... but I would love for it to be fixed.

                                  Device: Samsung Fold 5
                                  Android Version: 14

                                  I have the app set to unrestricted battery usage.
                                  Notifications all turned on.
                                  All location permissions on.
                                  I even disabled Android Doze using ADB.

                                  So it's nothing that the phone/OS is causing its 100% an issue with the app.

                                  When the app issue happens it also heavily drains the phone battery.

                                  Let me know if you need anything else.

                                  SutyS 1 Reply Last reply Reply Quote 0
                                  • SutyS Offline
                                    Suty Windy Staff @Kurisu112
                                    last edited by Suty

                                    @Kurisu112 Thank you for additional info. Our colleagues already work on the fix of these issues with widgets from the last days.

                                    K Jalal Jalal 2J 2 Replies Last reply Reply Quote 2
                                    • K Offline
                                      Kurisu112 @Suty | Premium
                                      last edited by

                                      @Suty Happy to hear it, thanks :)

                                      1 Reply Last reply Reply Quote 1
                                      • mahnoor mahnoorM Offline
                                        mahnoor mahnoor @Suty
                                        last edited by

                                        I appreciate your help, it works perfectly

                                        1 Reply Last reply Reply Quote 0
                                        • Jalal Jalal 2J Offline
                                          Jalal Jalal 2 @Suty
                                          last edited by

                                          This worked like a charm, thank you for sharing it with us

                                          1 Reply Last reply Reply Quote 0
                                          • nimo nimoN Offline
                                            nimo nimo
                                            last edited by

                                            The same goes for me as well. Nearly all of the time, Android does not go to deep sleep because of the Windows Widget process.

                                            SutyS 1 Reply Last reply Reply Quote 0
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