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    Resolving Issues with Android Widgets: A Step-by-Step Guide

    Scheduled Pinned Locked Moved Frequently Asked Questions
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    • K Offline
      Krakatinni | Premium
      last edited by

      How long does it take for my Premium subscription to be activated?

      SutyS 1 Reply Last reply Reply Quote 1
      • SutyS Offline
        Suty Windy Staff @Krakatinni
        last edited by

        @Krakatinni Hi, as I can see your Premium is assigned and active. And regarding the question, it is changed immediately.

        D 1 Reply Last reply Reply Quote 0
        • D Offline
          Daniel 01 @Suty | Premium
          last edited by

          @Suty said in Resolving Issues with Android Widgets: A Step-by-Step Guide:

          @Krakatinni Hi, as I can see your Premium is assigned and active. And regarding the question, it is changed immediately.

          Minha assinatura não renova após pagamento,favor resolver

          D 1 Reply Last reply Reply Quote 0
          • D Offline
            Daniel 01 @Daniel 01 | Premium
            last edited by

            @Daniel-01 said in Resolving Issues with Android Widgets: A Step-by-Step Guide:

            @Suty said in Resolving Issues with Android Widgets: A Step-by-Step Guide:

            @Krakatinni Hi, as I can see your Premium is assigned and active. And regarding the question, it is changed immediately.

            Minha assinatura não renova após pagamento,favor resolver

            Minha assinatura está ativa paga mas os 16 dias de previsão estão bloqueados e outros detalhes também

            SutyS 1 Reply Last reply Reply Quote 0
            • SutyS Offline
              Suty Windy Staff @Daniel 01
              last edited by

              @Daniel-01 Hi, I see your Premium is active so the extended forecast should be as well. Can you please describe where you missed the forecast? Screenshot would be perfect.

              1 Reply Last reply Reply Quote 0
              • WillanZarW Offline
                WillanZar
                last edited by

                I have an annoying problem where the widget works fine until I open the windy app using the widget then for some strange reason the widget shows "cannot load your location" error after I've finished using the windy app. It will then just randomly start working sometime in the future and it is really frustrating. This issue has been going for almost a year or so. I've followed all the steps to fix issues by uninstalling/reinstalling windy and the widget, battery optimisation and location settings. I'm using a Samsung s24 Ultra.

                SutyS 1 Reply Last reply Reply Quote 0
                • SutyS Offline
                  Suty Windy Staff @WillanZar
                  last edited by

                  @WillanZar Hello, when you open the widget settings, do you see any errors there?

                  WillanZarW 2 Replies Last reply Reply Quote 0
                  • WillanZarW Offline
                    WillanZar @Suty
                    last edited by

                    @Suty no errors.

                    1 Reply Last reply Reply Quote 0
                    • WillanZarW Offline
                      WillanZar @Suty
                      last edited by

                      @Suty song going into the widget settings and adding it again will fix it straight away, but I shouldn't have to add the widget again.

                      SutyS 1 Reply Last reply Reply Quote 0
                      • SutyS Offline
                        Suty Windy Staff @WillanZar
                        last edited by

                        @WillanZar Can you please keep the new one and let me when it will crash again?

                        1 Reply Last reply Reply Quote 0
                        • Ryan MichaelsonR Offline
                          Ryan Michaelson | Premium
                          last edited by

                          How to start s new topic? How to change the temperature scale on the widget?

                          SutyS 1 Reply Last reply Reply Quote 0
                          • SutyS Offline
                            Suty Windy Staff @Ryan Michaelson
                            last edited by

                            @Ryan-Michaelson What unit do you use in app and what appears in widgets?

                            1 Reply Last reply Reply Quote 0
                            • D Offline
                              DonCMacleay | Premium
                              last edited by

                              Hi is there a download link to place windy.com on my SAMSUNG?

                              SutyS 1 Reply Last reply Reply Quote 0
                              • SutyS Offline
                                Suty Windy Staff @DonCMacleay
                                last edited by Suty

                                @DonCMacleay Hi, we offer our app via Google Play, you should be able to find Windy.com there as an app.
                                Please be aware that we have red logo and any other app with similar name and blue logo has nothing in common with us.

                                1 Reply Last reply Reply Quote 0
                                • هليل الحويطي 2ه Offline
                                  هليل الحويطي 2 API developers | Premium
                                  last edited by

                                  I am experiencing an issue with weather data not displaying correctly on the map. The message “No data!” appears in several regions, including Turkey, Jordan, Lebanon, and Saudi Arabia, even though my internet connection is working perfectly. I have already deleted and reinstalled the app, but the problem persists.

                                  Device: iPhone 15 Pro Max
                                  Operating System: iOS 18.4
                                  App Version: [You can find it in the app settings]

                                  I kindly ask you to investigate this issue and release an update if necessary.IMG_7988.png IMG_7990.png

                                  Dennis d11e50f1-53f7-4079-884a-54d01d199c74D 1 Reply Last reply Reply Quote 0
                                  • Dennis d11e50f1-53f7-4079-884a-54d01d199c74D Offline
                                    Dennis d11e50f1-53f7-4079-884a-54d01d199c74 @هليل الحويطي 2
                                    last edited by Dennis d11e50f1-53f7-4079-884a-54d01d199c74

                                    The widget stopped showing wind gusts and directions, after deleting it and reinstalling it - wind gusts and direction are displayed, but until the first click of the Refresh widget button. All permissions are given in the settings. Until recently, everything worked correctly!
                                    Android 14
                                    One UI 6.1
                                    Samsung Galaxy Ultra S22

                                    MarkNagyM 1 Reply Last reply Reply Quote 0
                                    • A Offline
                                      annesam | Premium
                                      last edited by

                                      Bonjour, vous pouvez me dire,la signification exacte de cette courbe, merci .Screenshot_20250420-150247~3.png

                                      Sam

                                      idefix37I 1 Reply Last reply Reply Quote 0
                                      • MarkNagyM Offline
                                        MarkNagy Windy Staff @Dennis d11e50f1-53f7-4079-884a-54d01d199c74
                                        last edited by

                                        @Dennis-d11e50f1-53f7-4079-884a-54d01d199c74

                                        Hi. I think you are using 4x1 widgets. 4x2 widgets shows gust and wind direction.

                                        1 Reply Last reply Reply Quote 0
                                        • idefix37I Offline
                                          idefix37 Sailor Moderator @annesam
                                          last edited by idefix37

                                          @annesam
                                          Cette courbe est la variation journalière de température.

                                          A 1 Reply Last reply Reply Quote 1
                                          • A Offline
                                            annesam @idefix37 | Premium
                                            last edited by

                                            @idefix37 merci

                                            Sam

                                            1 Reply Last reply Reply Quote 0
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