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    Resolving Issues with Android Widgets: A Step-by-Step Guide

    Frequently Asked Questions
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    • SutyS
      Suty Administrator @Tom Bartol
      last edited by Suty

      @Tom-Bartol Can you please check this article? Did you provide all permissions to Windy widgets?

      1 Reply Last reply Reply Quote 2
      • idefix37I idefix37 deleted this topic on
      • K
        Kurisu112 | Premium
        last edited by

        This issue is still happening. You can clear app data and it will work for a random set of time and then break again you then have to delete app data again to fix... this repeats forever.

        SutyS 1 Reply Last reply Reply Quote 0
        • SutyS
          Suty Administrator @Kurisu112
          last edited by Suty

          @Kurisu112 Hi, which Android device and version of Android do you use?

          K 1 Reply Last reply Reply Quote 0
          • C
            CliffyHasWind
            last edited by

            Windy app draining battery. 20% of today's usage according to phone diagnostics. All settings are correct as per this article. Is there a fix?
            Samsung s20FE

            SutyS marcorottaM 2 Replies Last reply Reply Quote 0
            • SutyS
              Suty Administrator @CliffyHasWind
              last edited by

              @CliffyHasWind Hi, can you please try to remove and install the app back again?

              mahnoor mahnoorM 1 Reply Last reply Reply Quote 0
              • agusoldaniA
                agusoldani | Premium
                last edited by

                Good morning everybody

                I am experiencing the widget not updating issue, started a few days ago (I have been using Windy's widgets for years).

                I am on Android 14 (Samsung S23) and all my settings are as listed in this thread. Also I have:

                Reinstalled app
                Cleared data from the app's settings in the menu within the app
                Signed out from Windy
                Cleared cache and data for Windy in Android menu
                Restarted device

                Can you please help?

                Thanks a lot

                1 Reply Last reply Reply Quote 0
                • marcorottaM
                  marcorotta @CliffyHasWind
                  last edited by marcorotta

                  @CliffyHasWind said in Resolving Issues with Android Widgets: A Step-by-Step Guide:

                  Windy app draining battery. 20% of today's usage according to phone diagnostics. All settings are correct as per this article. Is there a fix?
                  Samsung s20FE

                  I'm experiencing the same issues for a several days on Samsung M54. Widget had been working well for months after later year issues (all permission on the article were given, etc.). I've noticed the widget stops updading (red circle running forever), and battery drain increases quite a lot, with Windy appearing as top app using battery. The background usage for Windy on the last day alone was of 7 hours. Overnight, with the screen off, the phone is kept awake around 40% of the time, while the normal percentage used to be around 10-15%. I've tried cleaning cache and app data already.

                  Thanks.

                  Edit: I've uninstalled Windy hours ago and it completely fixed the battery drain (measured with AccuBattery app).

                  S 1 Reply Last reply Reply Quote 4
                  • S
                    speedlever @marcorotta | Premium
                    last edited by speedlever

                    @marcorotta
                    I haven't seen the battery drain issue on my main phone (pixel 8 pro) nor my backup phone (OnePlus 8 pro), but the unreliable widgets on both phones are driving me nuts. The p8p is on Android 14 and the op8p is on Android 13. Right now the widgets on my p8p aren't working but they are working on my op8p. 🤷‍♂️

                    I see a couple different failure patterns. In one, the widgets are unresponsive and the 3 dot menu doesn't work. When this scenario happens, you can't even bring up the app by touching the widget. Another telltale sign of the issue is a persistent windy updating notice in the notification bar that won't clear unless I force stop the app.

                    In another failure pattern, the widget 3 dot menu brings up settings and refresh buttons but they don't respond. Some minutes later they may respond.

                    I have yet to establish a method that reliably fixes the widgets. Regardless how the widgets are working, I can always bring up the app and it works fine. But the widgets remain unreliable.

                    When the widgets work, they're great. But when they don't, it's frustrating.

                    I've tried logging out, force stopping the app, clearing cache and data, and uninstalling , rebooting, and reinstalling the app. Eventually I get the widgets working again but it's a pita to have to troubleshoot so often.

                    marcorottaM tweovT 2 Replies Last reply Reply Quote 4
                    • marcorottaM
                      marcorotta @speedlever
                      last edited by

                      @speedlever said in Resolving Issues with Android Widgets: A Step-by-Step Guide:

                      In another failure pattern, the widget 3 dot menu brings up settings and refresh buttons but they don't respond. Some minutes later they may respond.

                      I've experienced this exact same behavior. Sometimes, removing the widget and adding it back fixed the issue for some time.

                      Regarding battery drain, I might have used the wrong word. It's more like an abnormal heavy usage, making windy appear as the top app for that in Samsung's battery configs. I can confirm that after uninstalling windy yesterday, battery is lasting much longer. Probably 20-30% more.

                      Regards.

                      M 1 Reply Last reply Reply Quote 2
                      • tweovT
                        tweov API developers @speedlever
                        last edited by

                        @speedlever yes

                        TWEOV strongly believes that every single moment of our lives holds the potential for happiness. So, we strive to create a splendid memory for every moment.

                        1 Reply Last reply Reply Quote 0
                        • M
                          Mariner1555 @marcorotta | Premium
                          last edited by

                          @marcorotta: Same for me. The process 'windywidget' keeps Android from going to deep sleep nearly all the time.

                          1 Reply Last reply Reply Quote 0
                          • K
                            Kurisu112 @Suty | Premium
                            last edited by Kurisu112

                            @Suty sorry for the late reply I had to uninstall the app due to the heavy battery drain from it breaking so gave up on it abit... but I would love for it to be fixed.

                            Device: Samsung Fold 5
                            Android Version: 14

                            I have the app set to unrestricted battery usage.
                            Notifications all turned on.
                            All location permissions on.
                            I even disabled Android Doze using ADB.

                            So it's nothing that the phone/OS is causing its 100% an issue with the app.

                            When the app issue happens it also heavily drains the phone battery.

                            Let me know if you need anything else.

                            SutyS 1 Reply Last reply Reply Quote 0
                            • SutyS
                              Suty Administrator @Kurisu112
                              last edited by Suty

                              @Kurisu112 Thank you for additional info. Our colleagues already work on the fix of these issues with widgets from the last days.

                              K Jalal Jalal 2J 2 Replies Last reply Reply Quote 2
                              • K
                                Kurisu112 @Suty | Premium
                                last edited by

                                @Suty Happy to hear it, thanks :)

                                1 Reply Last reply Reply Quote 1
                                • mahnoor mahnoorM
                                  mahnoor mahnoor @Suty
                                  last edited by

                                  I appreciate your help, it works perfectly

                                  1 Reply Last reply Reply Quote 0
                                  • Jalal Jalal 2J
                                    Jalal Jalal 2 @Suty
                                    last edited by

                                    This worked like a charm, thank you for sharing it with us

                                    1 Reply Last reply Reply Quote 0
                                    • nimo nimoN
                                      nimo nimo
                                      last edited by

                                      The same goes for me as well. Nearly all of the time, Android does not go to deep sleep because of the Windows Widget process.

                                      SutyS 1 Reply Last reply Reply Quote 0
                                      • SutyS
                                        Suty Administrator @nimo nimo
                                        last edited by

                                        @nimo-nimo Hi. Please uninstall Windy from your device and try reinstalling it. Make sure GPS is turned on. The latest app version should be 41.2.3 built: 2024-04-15, 06:15 (you can check the version in the app -> click on hamburger menu and scroll down). Allow location permissions and long press on home button. After this step add a widget - in settings allow all the required permissions (location permission - allow all the time, battery - set to unrestricted). Tap on Add widget button - if this does not work please tap on menu button on the widget (three dots in the up right corner) and try to refresh the widget. Let us know if these steps worked. Thank you.

                                        Bacolod DrrmoB R 2 Replies Last reply Reply Quote 2
                                        • Bacolod DrrmoB
                                          Bacolod Drrmo @Suty | Premium
                                          last edited by

                                          @Suty hi i cant seem to find the GIF maker on this new interface can you help me....

                                          SutyS 1 Reply Last reply Reply Quote 0
                                          • SutyS
                                            Suty Administrator @Bacolod Drrmo
                                            last edited by

                                            @Bacolod-Drrmo Hi there, we removed this feature in the last update of the UI.

                                            1 Reply Last reply Reply Quote 0
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