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    Rain radar rain widget seeable but not in app

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    • RiddlaR
      Riddla | Premium
      last edited by

      In the iPhone the widget shows correctly the rain. But when open the app selecting the rain radar layer no rain is seeable over hole Europe.

      Sometimes it helps to close the app and restart it

      SutyS 1 Reply Last reply Reply Quote 0
      • SutyS
        Suty Administrator @Riddla
        last edited by

        @Riddla Hi, can you let me know which iOS version do you have in your device?

        RiddlaR 1 Reply Last reply Reply Quote 0
        • RiddlaR
          Riddla @Suty | Premium
          last edited by

          @Ondřej-Šutera IOS 17.0.3

          SutyS 1 Reply Last reply Reply Quote 0
          • SutyS
            Suty Administrator @Riddla
            last edited by

            @Riddla We are aware of this issue in certain cases and we are working on the fix.

            S 1 Reply Last reply Reply Quote 1
            • S
              speedlever @Suty | Premium
              last edited by

              @Ondřej-Šutera
              I'm seeing the same thing on my OnePlus 8 pro running oos13.1. The weather radar shows in the widget but not in the app. All other layers show properly. I uninstalled the app, rebooted my phone and reinstalled the app. It worked for a while and then stopped again. Same issue.. Only weather radar fails to show in the app but the widget shows properly and plays the animation as expected.

              SutyS 1 Reply Last reply Reply Quote 0
              • SutyS
                Suty Administrator @speedlever
                last edited by

                @speedlever Can you tell me if the satellite layer works for you, when the issue occurs in radar as well?

                RiddlaR S 2 Replies Last reply Reply Quote 0
                • RiddlaR
                  Riddla @Suty | Premium
                  last edited by

                  @Ondřej-Šutera not sure if I was meant…. But for me all others layers are working when problems appears.

                  SutyS 1 Reply Last reply Reply Quote 0
                  • SutyS
                    Suty Administrator @Riddla
                    last edited by

                    @Riddla Colleagues are aware of these issues and they work on the fix, I just wanted to make sure that this is the same case.

                    1 Reply Last reply Reply Quote 0
                    • S
                      speedlever @Suty | Premium
                      last edited by

                      @Ondřej-Šutera
                      If I didn't respond to this my apologies. Yes, the satellite layer works fine. Seems only the radar weather layer is flaky for me.

                      1 Reply Last reply Reply Quote 0
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