Windy weather radar not working
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I'm a long time premium subscriber. Weather radar in my widget works fine. But if I bring up windy full screen the weather radar won't show any precip and the animation won't play. All other layers work fine.
OnePlus 8 pro on oos13. If I delete the app, reboot, and reinstall, weather radar will work for a while then stop. Refresh does not help.
I have all permissions enabled and background activity enabled. Weather radar on my PC works fine, it's just my android device with the problem.
Not sure what else to do. Any suggestions?
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Hi @speedlever ,
It's possible that your other processes/apps are using the graphics processing unit and this is causing the Windy radar not working. We are looking into this issue right now.
Can you please try to close your other apps, restart your phone and try to open it again?
Thanks,
Tomas -
@nesro I tried reinstalling the app but that doesn't fix the radar weather layer now. It's weird because all the other layers function normally.
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@speedlever Can you check the satellite layer, please?
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@Ondřej-Šutera
Satellite layer looks normal.I rebooted my phone and reinstalled the app. Now full screen works normally for the radar weather layer but none of the widgets work. I have a notification the widgets are updating but nothing happens.
I run 3 widgets: radar weather, daily, and weekly weather. None of the widgets are working. There's just a blank space where the widget is placed in all 3 instances.
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@speedlever Did you re-add them after the reinstall? According to issues with widgets, please check this article.
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@Ondřej-Šutera
Yes, I readded the widgets. Just blank where the widgets are located. I rebooted my phone and no change. I have a persistent notification the widgets are updating and each widget has a spinning circle in the top left corner of the widget but they remain blank. -
@speedlever Please check this article, which describes how certain SW in OnePlus devices can affect the behavior of the app.
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@Ondřej-Šutera
Oos13 looks a bit different than those instructions. But I have optimization disabled, locked the app in recents, enabled notifications, etc.I rebooted the phone again and now full screen is working but the widgets remain blank. I've had this phone for 3.5 years. I even factory reset after the upgrade to oos13. It seems only recently I've been having issues with windy. I'm not sure what's changed. I run blokada but it makes no difference if blokada is enabled or disabled.
This phone has been excellent but is nearing EOL and I'll be replacing it in the next few months. Maybe sooner once I decide what I want. If OnePlus oos has become problematic as regards app usage, I may have to drop them from consideration which leaves me with a choice between pixel 8 pro and the iPhone 15pm. Not a Samsung fan. I was wanting to hold off until the OnePlus 12 is released for consideration but now I'm not sure I want to do that.
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@speedlever In general, there is a problem with Android market, since every brand and SW installed with Android is a bit different and we have some issues with optimization for all devices. According to Windy, we can generally recommend iOS devices.
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@speedlever According to radar issue, it would help us if you let us know you are able to replicate it.
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@Ondřej-Šutera
Currently, none of the widgets work. Touching them won't launch the full screen version either. If I launch the app, all of the displayed layers work fine in full screen.
This is unusual behavior in my experience. Windy used to run fine on my 8 pro. I'm not sure what changed.
Touching the 3 dot menu in the top right corner of the widget no longer brings up the refresh option. It brings up the configure\resize\remove\etc option.
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@Ondřej-Šutera
I deleted the app, rebooted my phone, installed the app again. I can start the app and radar weather works fine. However, I cannot get any of the widgets to work.I've disabled battery optimization for windy, enabled background activity, enabled notifications, and there are no known restrictions on windy. What used to work fine (Windy widgets) will not work for some reason I haven't been able to determine.
I think I'm about to move to pixel. Hopefully I'll have better luck on the pixel 8 pro. 🤷♂️
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@Ondřej-Šutera
Tonight, everything including widgets are working normally. 🤦♂️ -
@speedlever Did you do any changes in settings of your device or anywhere else?
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@Ondřej-Šutera
Not that I'm aware of. Today I'm back to the radar weather widget working but when I tap it and go full screen, it shows the map but no radar info and the play button does nothing. Really strange.My pixel 8 pro came in yesterday but I don't have it fully set up yet so I don't know if that will change anything or not yet.
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@speedlever When the radar map is blank (grey) without any data, can you please check the error console in Windy? You can find it in menu of app.
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@Ondřej-Šutera
Sorry, just noticed your reply. The app has been up and down and the widgets have also been up and down.I deleted all the widgets since they're presently not working. I saw your message so I created a new radar weather widget. Just a black area with the windy logo on the top left corner, 3 dots in the top right corner, and a play button in the lower left corner.
The error console says no errors. Go figure.
So I've quit using Windy on my OnePlus 8 pro for now. I don't have the pixel 8 pro running yet so not sure how windy works on that yet.
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@Ondřej-Šutera
Now the widget is displaying a message saying "cannot load your location". -
@Ondřej-Šutera
The app and widgets appear to be working normally on the Pixel 8 pro. I have no idea what might have changed on the OnePlus 8 pro for the app and widgets to become unreliable. I've been using them without issue for a long time. 🤷♂️
