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    Z Fold 5 Widgets: Adding is unresponsive

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    • vibekillahV
      vibekillah | Premium
      last edited by

      Whenever I try to add a Windy Widget a One UI Home app interface opens with the settings of that particular widget. On this screen nothing responds to touch. I cannot even use the button at the end that says "Add Widget" in red.

      I am running Android 13.

      SutyS 1 Reply Last reply Reply Quote 0
      • SutyS
        Suty Administrator @vibekillah
        last edited by

        @vibekillah Could you please try to reinstall Windy and clear memory of the app? We are not able to replicate it.

        vibekillahV 1 Reply Last reply Reply Quote 1
        • vibekillahV
          vibekillah @Suty | Premium
          last edited by

          @Ondřej-Šutera Already reinstalled, a couple of times. It seems that cleaning the app's data does the trick, but noe the widget is stuck with a red loading circle and a black background.

          SutyS 1 Reply Last reply Reply Quote 0
          • SutyS
            Suty Administrator @vibekillah
            last edited by

            @vibekillah Which device do you exactly use?

            vibekillahV 1 Reply Last reply Reply Quote 0
            • vibekillahV
              vibekillah @Suty | Premium
              last edited by

              @Ondřej-Šutera SM-F946B/DS.

              I must mention that I also have a notification that cannot be discarded saying "Updating widget" in my notifications pannel.

              SutyS 1 Reply Last reply Reply Quote 0
              • SutyS
                Suty Administrator @vibekillah
                last edited by

                @vibekillah Please check this article. There is a link where you can check potential reasons why Samsung can reject our widgets.

                vibekillahV 1 Reply Last reply Reply Quote 0
                • vibekillahV
                  vibekillah @Suty | Premium
                  last edited by

                  @Ondřej-Šutera Thank you, all settings are as in the article you provided. The widget is still blank with a red loading circle.

                  SutyS 1 Reply Last reply Reply Quote 0
                  • SutyS
                    Suty Administrator @vibekillah
                    last edited by

                    @vibekillah Did you check this article as well? It is possible that some devices have installed certain apps that can affect the behavior of widgets.

                    1 Reply Last reply Reply Quote 0
                    • vibekillahV
                      vibekillah | Premium
                      last edited by

                      @Ondřej-Šutera Problem solved by reinstalling the app, setting the app to take unrestricted battery access, and then adding the widget. Thank you for your help!

                      1 Reply Last reply Reply Quote 1
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