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    charged twice for premium renewal

    Windy Account
    renewal
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    • Danny escobarD
      Danny escobar
      last edited by

      on May 19-2022 I paid $18.99
      on April 11-2023 I paid $18.99
      on May 19 -2023 I was charged again $18.99
      What do I need to do to recover the extra payment?
      payments made through FASTSPRING and they show on my credit card statements

      SutyS 1 Reply Last reply Reply Quote 0
      • SutyS
        Suty Administrator @Danny escobar
        last edited by

        @Danny-escobar Could you please send all details regarding these payments at support@windy.com? Any invoice, screenshot or payment confirmation would help us to solve this issue.

        1 Reply Last reply Reply Quote 0
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