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    • R
      Rosstheboss1950 | Premium
      last edited by

      Good morning, Although I've had a Premium account for the last year you have still not picked up that I have a new phone and I am unable to access my Premium account. I have tried communicating this to you on previous occasions without success. Would your technical staff please react! My name is R C Kelly and I reside in Cape Town, South Africa. My email address is rck@global.co.za. Regards

      SutyS 1 Reply Last reply Reply Quote 0
      • SutyS
        Suty Administrator @Rosstheboss1950
        last edited by

        @Rosstheboss1950 Hi, there is no need to handle the change of the device on our end. Premium is assigned to an account and you only need to login with that account (I checked your email and it is the correct one).

        If you need any help, please let me know.

        1 Reply Last reply Reply Quote 0
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