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    Android Widgets Broken

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    • mattdee123M
      mattdee123 | Premium
      last edited by

      I just updated the most recent version (40.0.6) and Android home screen widgets don't seem able to update.

      I've granted all requested permissions, and tried uninstalling the app and reinstalling, but no luck. Is anyone else seeing this issue?

      1 Reply Last reply Reply Quote 1
      • mattdee123M
        mattdee123 | Premium
        last edited by

        Here are screenshots the notification seems to take forever

        Screenshot_20231101-182332.png Screenshot_20231101-182335.png

        SutyS 1 Reply Last reply Reply Quote 0
        • SutyS
          Suty Administrator @mattdee123
          last edited by

          @mattdee123 Hi, could you please try to remove widgets, then clear data and cache of the app in your mobile device settings and then add widgets back again? Please let me know.

          mattdee123M 1 Reply Last reply Reply Quote 0
          • mattdee123M
            mattdee123 @Suty | Premium
            last edited by

            @Ondřej-Šutera I've done that, and it works for a while, but then it gets stuck again in about an hour.

            SutyS 1 Reply Last reply Reply Quote 0
            • SutyS
              Suty Administrator @mattdee123
              last edited by

              @mattdee123 Can you share more details about your device?

              mattdee123M 1 Reply Last reply Reply Quote 0
              • mattdee123M
                mattdee123 @Suty | Premium
                last edited by

                @Ondřej-Šutera Its a pixel 6a phone. I've found a workaround -- if I set the widget to use a "favorite" location, rather than my current location, it doesn't seem to get stuck. So I suspect there was some issue with getting my location. Which is surprising, because I had given it full access to location data, even in the background.

                SutyS 1 Reply Last reply Reply Quote 0
                • SutyS
                  Suty Administrator @mattdee123
                  last edited by Suty

                  @mattdee123 Unfortunately, we have more and more cases when user has certain SW in his device, which is blocking these widgets in certain way.

                  However, I am glad you found a partial solution for now.

                  1 Reply Last reply Reply Quote 0
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