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    Apple Watch - Windy is showing blank

    Windy Apple Watch
    apple watch
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    • ice rabbitI
      ice rabbit
      last edited by ice rabbit

      Update: OK again 15 min later

      Everything was blank again this am, then five or ten minutes later, it showed data, including the radar icon …. But all in the wrong units again, defaulting to metric.

      So looking at the phone it looks like it logged itself off?

      Now hoping it will fix itself again because the phone and watch are logged on, sync is on … but no amount of prodding or pulling up data on phone or watch gives me the correct units.

      15 mi.n later watch is ok again … gee … still seems buggy though … like it would be better if the watch could operate more independently

      SutyS 1 Reply Last reply Reply Quote 0
      • SutyS
        Suty Administrator @ice rabbit
        last edited by

        @ice-rabbit What exactly seems buggy now? I discussed this issue with our developer and there was a certain issue with migration, but it should be solved automatically and it looks like that on your end.

        1 Reply Last reply Reply Quote 0
        • B
          bferri | Premium
          last edited by bferri

          I am having the same issue. The correct icon appears in the watch face on the iPhone but is blank on the actual watch
          It is an iPhone 12 w/ iOS 17.1.2 and an Apple Watch Series 9 version 10.1.1
          I do not know how to check the app versionIMG_98DE16DB1E8E-1 2.jpeg IMG_2723 2.jpg

          1 Reply Last reply Reply Quote 0
          • B
            bferri | Premium
            last edited by

            I just deleted and reloaded the app and it now seems to be displaying correctlyIMG_2724.jpg

            1 Reply Last reply Reply Quote 1
            • ice rabbitI
              ice rabbit
              last edited by

              And it is happening again.

              04-26 ... my Apple Watch 9 is blank.

              IMG_5520.JPG

              1 Reply Last reply Reply Quote 0
              • Myke DM
                Myke D @ice rabbit
                last edited by

                @ice-rabbit I have this exact same issue - everything updated, all other apps work flawlessly. and I paid for premium!!!!!

                1 Reply Last reply Reply Quote 0
                • SutyS
                  Suty Administrator
                  last edited by

                  @Myke-D @ice-rabbit Do you use Beta version WatchOS 10.5 or 10.4?

                  ice rabbitI 1 Reply Last reply Reply Quote 0
                  • ice rabbitI
                    ice rabbit @Suty
                    last edited by

                    @Suty No beta version here.

                    The other day ( with the black screen above ) there was a pending windy app update on the phone, even though auto-update of apps on the phone is set to on. Update took care of it.

                    But it only worked for a couple of days.

                    My watch has been stuck all week on the same windy multi day forecast now.

                    Even though it is fine on the phone.

                    IMG_5636.JPG

                    SutyS 1 Reply Last reply Reply Quote 0
                    • SutyS
                      Suty Administrator @ice rabbit
                      last edited by

                      @ice-rabbit Okay so the 4-days widget is not updated at all, am I right?

                      ice rabbitI 1 Reply Last reply Reply Quote 0
                      • ice rabbitI
                        ice rabbit @Suty
                        last edited by ice rabbit

                        @Suty It is not updating.

                        After whatever however, it did start working again.

                        For the past 3 days, again it is not updating. We're Tuesday and it still is stuck on last Friday's screen.

                        iPhone 14 Pro Max and Apple Watch 9, both set to auto-update as needed, software wise, which I think is pretty common. Watch and phone go on the charger at night. Get picked up in the morning, and I pretty much have my phone on wifi most of the day and in my pocket. If not it is on wifi then 2 bars of 5G/LTE. Really nothing particular use wise.

                        But, something stops communicating somehow for whatever reason and does not retry. IMG_6187.jpg

                        SutyS 1 Reply Last reply Reply Quote 0
                        • SutyS
                          Suty Administrator @ice rabbit
                          last edited by

                          @ice-rabbit Hello there, may I ask if the app is normally updated, or if you use widget on the mobile device, are the okay? Please let us know.

                          ice rabbitI 1 Reply Last reply Reply Quote 0
                          • ice rabbitI
                            ice rabbit @Suty
                            last edited by ice rabbit

                            @Suty

                            I checked my phone for pending updates, there was no update waiting for Windy.

                            I rebooted my Apple Watch, unlocked it, opened up the weather info, radar image etc ... so it gets the current info from the phone OK.

                            But the center compilation on the watch is still stuck on Friday 4 day.

                            SutyS 1 Reply Last reply Reply Quote 0
                            • SutyS
                              Suty Administrator @ice rabbit
                              last edited by

                              @ice-rabbit I am sorry, bad words. I meant if the app data in Windy.com is updated normally, if the forecast, which is stuck on your Watch, works okay in the app on the mobile device.

                              ice rabbitI 1 Reply Last reply Reply Quote 0
                              • ice rabbitI
                                ice rabbit @Suty
                                last edited by

                                @Suty Yes, the windy app on the phone works normal, gets the data.
                                And when I click on anything on the watch, I get the new data
                                I can click the wind or radar icon, and it will have the same as the phone, pull live radar, etc
                                Just the center multi day complication remains stuck.

                                SutyS 1 Reply Last reply Reply Quote 0
                                • SutyS
                                  Suty Administrator @ice rabbit
                                  last edited by

                                  @ice-rabbit Okay, after a discussion with our iOS developer, we know that widget update is managed by Watch system itself and if the app works okay, then it is difficult to troubleshoot this. Could be possible that you have some batter saving mode turned on?

                                  ice rabbitI 1 Reply Last reply Reply Quote 0
                                  • ice rabbitI
                                    ice rabbit @Suty
                                    last edited by

                                    @Suty No. The only thing my watch has in particular is Display off / sleep [ always on = OFF ] , so it preserves the battery, I don't need it to be on 100% of the time.

                                    I have verified app settings and background app refresh is ON for Windy on the watch.

                                    1 Reply Last reply Reply Quote 0
                                    • SimonUrbanekS
                                      SimonUrbanek
                                      last edited by

                                      Hey @ice-rabbit ,
                                      According to what you write, the only thing I can think of is that WatchOS somehow initialized the Complication instead of the Widget. From the user's point of view there is no way to tell if it is a complication or a widget, the only indicator is the WatchOS version. For WatchOS7 and 8, Complications ( Apple complication kit ) are used and for WatchOS10, WidgetKit is used. When updating, the migration from Complication Kit to WidgetKit takes place, but it has been my experience that sometimes, for reasons I don't understand, WatchOS will use Complication, but Complications reload is disabled in WatchOS10.
                                      I would try removing that middle Complication, restarting Apple Watch, and then adding it again. If that doesn't help, we can troubleshoot it further, using the custom version with debug logs so I can see exactly what the problem is, but I'm hoping that reboot will work ( it's the only way to force the system to reindex widgets and complications )

                                      Windy iOS Developer

                                      ice rabbitI 1 Reply Last reply Reply Quote 0
                                      • ice rabbitI
                                        ice rabbit @SimonUrbanek
                                        last edited by

                                        @SimonUrbanek

                                        Thanks, Simon

                                        I just went through the suggested steps of switching to another middle complication, shutting down the watch, restarting, unlocking and setting it back to Windy 4 day ... and at first it came up with the same 4 day data from 2 weeks ago ... and then ... it refreshed to this week.

                                        Hopefully I'm back on track.

                                        Fingers crossed :)

                                        Thanks again.

                                        ice rabbitI 1 Reply Last reply Reply Quote 0
                                        • ice rabbitI
                                          ice rabbit @ice rabbit
                                          last edited by ice rabbit

                                          Ok, well this morning, with my watch one and phone in my pocket ...

                                          It had updated the weather to Tuesday, looked fine.

                                          Then it did the default (?) PRAHA -113 on WED once again.

                                          IMG_6306 2.jpg

                                          I just don't know why it does these things, watch is on my wrist, phone is in my pocket, I'm actually at home with with 2.4 & 5 ghz wifi for at least a hundred yards around the house ...

                                          Now as I typing this, it just switched back to the correct info.

                                          Just strange and buggy, really, which is sad, because I love windy otherwise and as somebody who spends a lot of time outside for maintenance, gardening, DIY ... I really love my wrist based weather center with outlook for the next few days.

                                          1 Reply Last reply Reply Quote 0
                                          • ice rabbitI
                                            ice rabbit
                                            last edited by

                                            And it is stuck once again ...

                                            Have restarted the phone and the watch.

                                            IMG_6772.JPG

                                            1 Reply Last reply Reply Quote 0
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