Apple Watch - Windy is showing blank
-
@ice-rabbit I have this exact same issue - everything updated, all other apps work flawlessly. and I paid for premium!!!!!
-
@Myke-D @ice-rabbit Do you use Beta version WatchOS 10.5 or 10.4?
-
@Suty No beta version here.
The other day ( with the black screen above ) there was a pending windy app update on the phone, even though auto-update of apps on the phone is set to on. Update took care of it.
But it only worked for a couple of days.
My watch has been stuck all week on the same windy multi day forecast now.
Even though it is fine on the phone.
-
@ice-rabbit Okay so the 4-days widget is not updated at all, am I right?
-
@Suty It is not updating.
After whatever however, it did start working again.
For the past 3 days, again it is not updating. We're Tuesday and it still is stuck on last Friday's screen.
iPhone 14 Pro Max and Apple Watch 9, both set to auto-update as needed, software wise, which I think is pretty common. Watch and phone go on the charger at night. Get picked up in the morning, and I pretty much have my phone on wifi most of the day and in my pocket. If not it is on wifi then 2 bars of 5G/LTE. Really nothing particular use wise.
But, something stops communicating somehow for whatever reason and does not retry.
-
@ice-rabbit Hello there, may I ask if the app is normally updated, or if you use widget on the mobile device, are the okay? Please let us know.
-
I checked my phone for pending updates, there was no update waiting for Windy.
I rebooted my Apple Watch, unlocked it, opened up the weather info, radar image etc ... so it gets the current info from the phone OK.
But the center compilation on the watch is still stuck on Friday 4 day.
-
@ice-rabbit I am sorry, bad words. I meant if the app data in Windy.com is updated normally, if the forecast, which is stuck on your Watch, works okay in the app on the mobile device.
-
@Suty Yes, the windy app on the phone works normal, gets the data.
And when I click on anything on the watch, I get the new data
I can click the wind or radar icon, and it will have the same as the phone, pull live radar, etc
Just the center multi day complication remains stuck. -
@ice-rabbit Okay, after a discussion with our iOS developer, we know that widget update is managed by Watch system itself and if the app works okay, then it is difficult to troubleshoot this. Could be possible that you have some batter saving mode turned on?
-
@Suty No. The only thing my watch has in particular is Display off / sleep [ always on = OFF ] , so it preserves the battery, I don't need it to be on 100% of the time.
I have verified app settings and background app refresh is ON for Windy on the watch.
-
Hey @ice-rabbit ,
According to what you write, the only thing I can think of is that WatchOS somehow initialized the Complication instead of the Widget. From the user's point of view there is no way to tell if it is a complication or a widget, the only indicator is the WatchOS version. For WatchOS7 and 8, Complications ( Apple complication kit ) are used and for WatchOS10, WidgetKit is used. When updating, the migration from Complication Kit to WidgetKit takes place, but it has been my experience that sometimes, for reasons I don't understand, WatchOS will use Complication, but Complications reload is disabled in WatchOS10.
I would try removing that middle Complication, restarting Apple Watch, and then adding it again. If that doesn't help, we can troubleshoot it further, using the custom version with debug logs so I can see exactly what the problem is, but I'm hoping that reboot will work ( it's the only way to force the system to reindex widgets and complications ) -
Thanks, Simon
I just went through the suggested steps of switching to another middle complication, shutting down the watch, restarting, unlocking and setting it back to Windy 4 day ... and at first it came up with the same 4 day data from 2 weeks ago ... and then ... it refreshed to this week.
Hopefully I'm back on track.
Fingers crossed :)
Thanks again.
-
Ok, well this morning, with my watch one and phone in my pocket ...
It had updated the weather to Tuesday, looked fine.
Then it did the default (?) PRAHA -113 on WED once again.
I just don't know why it does these things, watch is on my wrist, phone is in my pocket, I'm actually at home with with 2.4 & 5 ghz wifi for at least a hundred yards around the house ...
Now as I typing this, it just switched back to the correct info.
Just strange and buggy, really, which is sad, because I love windy otherwise and as somebody who spends a lot of time outside for maintenance, gardening, DIY ... I really love my wrist based weather center with outlook for the next few days.
-
And it is stuck once again ...
Have restarted the phone and the watch.
