Subscribed to Windy Premium but no Premium
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I Subscribed to Windy Premium but no Premium, in app is Premium 04/16/2024, but in web not Premium
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I cancel the app Premium,already order the web Premium,slove this problem
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@Hsin-Hung-Chiu Hi, our Premium can be purchased on any device, and it can be used on others as well. So if you made more purchases or you need any help, please let me know.
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I have Premium ion my app but cannot have it in web. I suscribed through apple. They didn't gave me any order number accordingly with the ones that the web asks for restoring the purchases.
Can anybody help me? Thanks invance
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@zoncom3 Hi, your Premium is assigned to your account, so to access your Premium on the desktop, you only have to login with same credentials as you did in our mobile app.
Also, please be sure, that you have downloaded Windy.com with the red logo. Any other app with similar name has nothing to do with us.
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@Suty Thanks a lot for your help. I have the blue one on my phone and I suscribed to the blue one. That's why it was not working on the PC. I'm afraid I cannot cancel the suscrption. I'll have to suscribe now to red windy !
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@zoncom3 I am sorry that I am not able to help you with the subscription from the second app.
