I have a Premium Account but I am not able to See that they Account ist active, because I always See the Advertisement to open a Premium Account.

]]>https://community.windy.com/topic/29580/premium-account-not-activatedRSS for NodeSat, 14 Mar 2026 14:38:55 GMTMon, 06 Nov 2023 07:49:29 GMT60@JAviat @Radicus Can you please send further details about these payments at support@windy.com?

]]>https://community.windy.com/post/167491https://community.windy.com/post/167491Wed, 08 Nov 2023 07:40:58 GMTActually, I was able to restore with the code, but how do I get one of the payments refunded?

]]>https://community.windy.com/post/167463https://community.windy.com/post/167463Tue, 07 Nov 2023 22:46:39 GMTIncorrectly charged for renewal. Not due till Feb 24. How do I get a refund please?

]]>https://community.windy.com/post/167461https://community.windy.com/post/167461Tue, 07 Nov 2023 22:41:50 GMTNot working for me, plus I got charged twice. Is there contact info to resolve this?

]]>https://community.windy.com/post/167460https://community.windy.com/post/167460Tue, 07 Nov 2023 22:37:25 GMT@Peter-Klamser Hi, I see you made another post about this issue. Did you have possibility to try it out?

]]>https://community.windy.com/post/167374https://community.windy.com/post/167374Tue, 07 Nov 2023 07:47:46 GMT@Peter-Klamser Hello, to pair Premium, follow these steps:

1. Go to the desktop and log in with your Windy account
2. Open the subscription offer window (e.g., click on the 1h forecast button in the detail of a specific location)
3. Click on 'Restore purchases
4. On the next page, insert the subscription Order Reference code that you have in the invoice.

]]>https://community.windy.com/post/167263https://community.windy.com/post/167263Mon, 06 Nov 2023 09:26:43 GMT