i have problem with my iPhone with applicetion
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Hello I have a problem with the phone app, the app doesn't open.
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@Themis-2
Have you tried to re install the app? -
yes, twice
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@Themis-2
What version is your iPhone? If it is very old, it may not be able to use the latest release. -
i have Phone 13 MAX PRO Version 17.1.1
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@Mariallinas
can you solve my problem -
@Themis-2 said in i have problem with my iPhone with applicetion:
@Mariallinas
can you solve my problemI also have a problem on your site, I log into my account and I don't see the maps. Let me know if you can fix it, or uninstall the app and return my subscription
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I also have a problem on your site, I log into my account and I don't see the maps. Let me know if you can fix it, or uninstall the app and return my subscription
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@rico707_sf
I have a problem with the application, not with the subscription. I mentioned my problem above, can you solve it? -
@Themis-2
Wait until Monday. Windy specialists will be here. They are on the forum usually during office hours CET time. -
@Themis-2 Hi, I am sorry about the delay in our reply, we had public holidays on the last Friday. According to the issue, can you send any screenshots of the issue from our webapp? Did you try the webapp via browser in the same device where you have our app installed? Which browser do you use?
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@Ondřej-Šutera
two web users SAFARI and OPERA -
@Themis-2 Would you be able to provide any screenshots? Did you test the behavior from the private window?
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@Ondřej-Šutera
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@Ondřej-Šutera
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@Themis-2 Can you please share from where you are trying to access our services? Or do you use VPN?
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@Ondřej-Šutera
I'm trying to access your application from my iPhone 13 Pro Max running iOS 17.1.1 and your application won't open, I've also sent photos from my mobile phone.
From my computer I try to enter from SAFARI and OPERA, and from my computer I have sent photos -
@Themis-2 Can you let me know from which country you are? I am asking because it looks like our service is blocking you directly, which is strange.
