i have problem with my iPhone with applicetion
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@Themis-2
Wait until Monday. Windy specialists will be here. They are on the forum usually during office hours CET time. -
@Themis-2 Hi, I am sorry about the delay in our reply, we had public holidays on the last Friday. According to the issue, can you send any screenshots of the issue from our webapp? Did you try the webapp via browser in the same device where you have our app installed? Which browser do you use?
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@Ondřej-Šutera
two web users SAFARI and OPERA -
@Themis-2 Would you be able to provide any screenshots? Did you test the behavior from the private window?
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@Ondřej-Šutera
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@Ondřej-Šutera
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@Themis-2 Can you please share from where you are trying to access our services? Or do you use VPN?
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@Ondřej-Šutera
I'm trying to access your application from my iPhone 13 Pro Max running iOS 17.1.1 and your application won't open, I've also sent photos from my mobile phone.
From my computer I try to enter from SAFARI and OPERA, and from my computer I have sent photos -
@Themis-2 Can you let me know from which country you are? I am asking because it looks like our service is blocking you directly, which is strange.
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@Ondřej-Šutera
i am from Greece
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@Themis-2 Could you please update your browser to the latest versions and check the console if there are any errors? Also from when do you have this issue?
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@Ondřej-Šutera the browser is updated to the latest version. and the application on my mobile did not open, I have had the problem for quite some time
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@Themis-2 Okay, and the console from the browser? Are you able to provide this info to me?
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@Ondřej-Šutera
OPERA and Google
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@Ondřej-Šutera
it doesn't even open in SAFARI. OPERA, CHROMIOUM, any of the three. Can you tell me how to open your app on my mobile -
I can confirm I has the same problem on iPhone XS, iOS 16.
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@fosterpeter
and it will happen now -
@fosterpeter
it will be done with my problem it will be solved
