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    I logged into my account but premium subscription is gone

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    • Ferkat Kurultay 2F Offline
      Ferkat Kurultay 2
      last edited by

      Hi,

      I've subscribed to windy premium via Google Account (fikizy@gmail.com) and paid with my GSM operator's digital payment account on Google Play.

      1569eebe-f43a-4ce3-98bb-fb74912b7c5a-image.png

      Now I am logging into my account and it seems like I have no premium account but I had annual subs. What I should do?

      SutyS 1 Reply Last reply Reply Quote 0
      • SutyS Offline
        Suty Windy Staff @Ferkat Kurultay 2
        last edited by

        @Ferkat-Kurultay-2 You will need to restore your purchase by following the steps below:

        1. Open the Windy.com app and log in with your account
        2. Open the subscription offer and click on “restore purchases.”

        This action should assign the Premium to your account, and you can use it across your devices.

        1 Reply Last reply Reply Quote 0
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