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    i payed for premium but never got :(

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    • Hans HubenbauerH Offline
      Hans Hubenbauer
      last edited by

      i payed for premium but never got :(
      Please unlock me, thank you

      idefix37I 1 Reply Last reply Reply Quote 0
      • idefix37I Offline
        idefix37 Sailor Moderator @Hans Hubenbauer
        last edited by

        @Hans-Hubenbauer

        Did you follow these steps :
        https://community.windy.com/topic/11832/what-to-do-if-you-can-t-access-your-windy-premium-features

        Hans HubenbauerH 1 Reply Last reply Reply Quote 0
        • Hans HubenbauerH Offline
          Hans Hubenbauer @idefix37
          last edited by

          @idefix37 Thank you , it says that i didn't buy Premium.. i used the one time pay Offer .. its a while ago...

          SutyS 1 Reply Last reply Reply Quote 0
          • SutyS Offline
            Suty Windy Staff @Hans Hubenbauer
            last edited by

            @Hans-Hubenbauer Hi, can you please specify when you purchased the Premium, which device did you use for the purchase? I tried to search your purchase on all platforms, but there is no record under your email no*******fun@gmail.com

            1 Reply Last reply Reply Quote 0
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