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    • Mikail FiratM
      Mikail Firat
      last edited by

      Hello, have a nice day, my account has been stolen, can you confirm again? Thank you
      Account: firat3639@gmail.com

      SutyS 1 Reply Last reply Reply Quote 0
      • SutyS
        Suty Administrator @Mikail Firat
        last edited by

        @Mikail-Firat Can you tell us why you think your account was stolen?

        Mikail FiratM 1 Reply Last reply Reply Quote 0
        • Mikail FiratM
          Mikail Firat @Suty
          last edited by

          @Ondřej-Šutera Because I made an annual purchase, I received a message that the purchase was passed to someone else after using it for 2 3 months.

          SutyS 1 Reply Last reply Reply Quote 0
          • SutyS
            Suty Administrator @Mikail Firat
            last edited by

            @Mikail-Firat Can you send the screenshot with the message?

            Mikail FiratM 2 Replies Last reply Reply Quote 0
            • Mikail FiratM
              Mikail Firat @Suty
              last edited by

              @Ondřej-Šutera alt text

              1 Reply Last reply Reply Quote 0
              • Mikail FiratM
                Mikail Firat @Suty
                last edited by

                @Ondřej-Šutera https://ibb.co/V9bTJsG

                SutyS 1 Reply Last reply Reply Quote 0
                • SutyS
                  Suty Administrator @Mikail Firat
                  last edited by

                  @Mikail-Firat But this is the invoice from your AppStore and the email there is the one you used in AppStore, when you made the purchase.

                  Please try to restore your purchase by following the steps below:

                  1. Open the Windy.com app and log in with your account
                  2. Open the subscription offer and click on “restore purchases.”

                  This action should assign the Premium to your account, and you can use it across your devices.

                  1 Reply Last reply Reply Quote 0
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