<![CDATA[Restore purchases not working]]>Hi! I have paid the annual subscription on the 4th December by Pay-pal but I cannot restore my premium account. I have tried to insert the transaction ID, but it´s not in the format WINDY123456-1234-12345. Can you help me?

]]>https://community.windy.com/topic/30177/restore-purchases-not-workingRSS for NodeFri, 10 Apr 2026 19:19:46 GMTThu, 07 Dec 2023 13:56:41 GMT60<![CDATA[Reply to Restore purchases not working on Mon, 11 Dec 2023 13:59:01 GMT]]>@Ondřej-Šutera
Thanks for your reply. I have just e-mailed support@windy.com with payment information.

]]>https://community.windy.com/post/171497https://community.windy.com/post/171497Mon, 11 Dec 2023 13:59:01 GMT<![CDATA[Reply to Restore purchases not working on Mon, 11 Dec 2023 07:55:22 GMT]]>@Marek3 Hi, I see you already have assigned your Premium to your account.

@ritaynoue I didn't find any payment under your email address. Can you please provide further info about the purchase at support@windy.com, so we can effectively help you?

]]>https://community.windy.com/post/171441https://community.windy.com/post/171441Mon, 11 Dec 2023 07:55:22 GMT<![CDATA[Reply to Restore purchases not working on Mon, 11 Dec 2023 06:05:05 GMT]]>@ritaynoue I ha e exactly the same problem ! Did you solved yours ?

]]>https://community.windy.com/post/171426https://community.windy.com/post/171426Mon, 11 Dec 2023 06:05:05 GMT