Restore purchases not working
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Hi! I have paid the annual subscription on the 4th December by Pay-pal but I cannot restore my premium account. I have tried to insert the transaction ID, but it´s not in the format WINDY123456-1234-12345. Can you help me?
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@ritaynoue I ha e exactly the same problem ! Did you solved yours ?
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S Suty moved this topic from Windy Account on
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@Marek3 Hi, I see you already have assigned your Premium to your account.
@ritaynoue I didn't find any payment under your email address. Can you please provide further info about the purchase at support@windy.com, so we can effectively help you?
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@Ondřej-Šutera
Thanks for your reply. I have just e-mailed support@windy.com with payment information.
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