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    Payment receipt

    Windy Premium
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    • N
      Namdeb | Premium
      last edited by

      Hi, how do I get a payment receipt for my last subscroption payment?

      SutyS 1 Reply Last reply Reply Quote 0
      • SutyS
        Suty Administrator @Namdeb
        last edited by

        @Namdeb Since you purchased subscription in browser via Fastspring, you can access your subscription management here on this link and get the invoice there.
        If you have any questions, please let us know.

        N LLegendreL 2 Replies Last reply Reply Quote 0
        • N
          Namdeb @Suty | Premium
          last edited by

          @Ondřej-Šutera thanks, i have triwd this several times not gettibg aby response mail fron them. I will wait and see.

          SutyS 1 Reply Last reply Reply Quote 0
          • SutyS
            Suty Administrator @Namdeb
            last edited by

            @Namdeb I checked your payment, and you used lu******lick@namdeb.com for the purchase on Fastspring.

            N 1 Reply Last reply Reply Quote 0
            • N
              Namdeb @Suty | Premium
              last edited by

              @Ondřej-Šutera I recently changed the email address, since the person whose address it was resigned. How do i get the receipt to be sent to the new address?

              SutyS 1 Reply Last reply Reply Quote 0
              • SutyS
                Suty Administrator @Namdeb
                last edited by

                @Namdeb Oh, okay, I already sent the invoice to you via email.

                N 1 Reply Last reply Reply Quote 0
                • N
                  Namdeb @Suty | Premium
                  last edited by

                  @Ondřej-Šutera received it thank you very much...

                  1 Reply Last reply Reply Quote 1
                  • LLegendreL
                    LLegendre @Suty | Premium
                    last edited by

                    @Ondřej-Šutera I have a similar issue to @Namdeb when I input my email in the FastSpring page linked up here, I never receive any email to confirm and access my payment details. (I need to update my details)..

                    Loïs

                    B SutyS 2 Replies Last reply Reply Quote 0
                    • B
                      Ben_Radford @LLegendre | Premium
                      last edited by

                      @Ondřej-Šutera

                      I'm also trying to get a payment receipt. When I go to this link https://windy.onfastspring.com/account it generates an email. However when I click on the fastspring generated link in the email just takes me back to the original https://windy.onfastspring.com/account link . I've attempted this a number of times but always with the same result. I appreciate any help you can provide. May thanks

                      SutyS 1 Reply Last reply Reply Quote 0
                      • SutyS
                        Suty Administrator @LLegendre
                        last edited by

                        @LLegendre Did you try to access your subscription management with lo*****gendre@fraunhofer.co.uk

                        1 Reply Last reply Reply Quote 0
                        • SutyS
                          Suty Administrator @Ben_Radford
                          last edited by

                          @Ben_Radford That is strange, however, I already sent your invoice to your email address b.radford@a*******v.au

                          B 1 Reply Last reply Reply Quote 0
                          • B
                            Ben_Radford @Suty | Premium
                            last edited by

                            @Ondřej-Šutera great thanks so much for the quick response and sending the invoice directly.

                            1 Reply Last reply Reply Quote 1
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