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    ¿Email support@windy.com está operativo?

    Windy Premium
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    • A
      Andrey 1v
      last edited by

      Buenos días,

      Llevo 2 días pidiendo el reembolso de los 18,99€ mediante el correo electrónico support@windy.com pero nadie responde.

      ¿Lo podéis revisar, por favor?

      Gracias,

      Saludos

      SutyS 1 Reply Last reply Reply Quote 0
      • SutyS
        Suty Administrator @Andrey 1v
        last edited by

        @Andrey-1v Hi, we have a delay with replies during Christmas holiday. However, we will reply all email messages and requests. Thank you for understanding.

        F 1 Reply Last reply Reply Quote 0
        • F
          FlyingException @Suty | Premium
          last edited by

          @Ondřej-Šutera Hi, I have a similar issue than the original poster. I accidentally bought two premium subscriptions and wanted to get a refund on one of them. I emailed support@windy.com and have not received any response yet. When can I expect the refund?

          SutyS 1 Reply Last reply Reply Quote 0
          • SutyS
            Suty Administrator @FlyingException
            last edited by

            @FlyingException Hello, I see those two payments, so I refunded the inactive one for you.

            1 Reply Last reply Reply Quote 1
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