I payed for premium when I logged in windy by my Apple id.
Then I change the email of my apple id and change my phone. when I logged again, I got not premium. How can I come back to premium account?

]]>https://community.windy.com/topic/30669/after-changing-apple-id-email-login-made-me-not-premiumRSS for NodeFri, 08 May 2026 12:00:34 GMTWed, 03 Jan 2024 01:17:57 GMT60@jirkaxxx If you can't find the chat here, please contact me at support@windy.com and we can solve it there.

]]>https://community.windy.com/post/199913https://community.windy.com/post/199913Thu, 19 Sep 2024 08:04:10 GMT@idefix37 i have same problem…. I changed Apple ID. I am not able to find how to create personal chat.
Thanks

]]>https://community.windy.com/post/199899https://community.windy.com/post/199899Wed, 18 Sep 2024 19:24:27 GMT@j4fghmrvrh
Click on Ondrej’s photo here above in his post to start a private chat with him.

]]>https://community.windy.com/post/174040https://community.windy.com/post/174040Thu, 04 Jan 2024 07:48:25 GMT@Ondřej-Šutera Thank you for your reply.
i’m not sure via chat. Please tell me where it is. And should I make public my email in the chat?

]]>https://community.windy.com/post/174038https://community.windy.com/post/174038Wed, 03 Jan 2024 19:48:40 GMT@j4fghmrvrh Hi, our Premium is usually purchased under certain AppleID in AppStore and then you can connect this subscription with any account. Can you please share all possible email addresses, so I can check them if any of them is connected to the Premium? You can send them to me here via chat window.

]]>https://community.windy.com/post/173959https://community.windy.com/post/173959Wed, 03 Jan 2024 07:27:37 GMT