After changing apple id email login made me not premium.
-
I payed for premium when I logged in windy by my Apple id. Then I change the email of my apple id and change my phone. when I logged again, I got not premium. How can I come back to premium account?
-
@j4fghmrvrh Hi, our Premium is usually purchased under certain AppleID in AppStore and then you can connect this subscription with any account. Can you please share all possible email addresses, so I can check them if any of them is connected to the Premium? You can send them to me here via chat window.
-
@Ondřej-Šutera Thank you for your reply.
i’m not sure via chat. Please tell me where it is. And should I make public my email in the chat? -
@j4fghmrvrh
Click on Ondrej’s photo here above in his post to start a private chat with him.
-
@idefix37 i have same problem…. I changed Apple ID. I am not able to find how to create personal chat.
Thanks -
@jirkaxxx If you can't find the chat here, please contact me at support@windy.com and we can solve it there.
