<![CDATA[iPhone App keeps login out account]]>I don’t know in which intervals this occurs, I mostly see it when looking at the widget on my phone or data on Apple Watch, showing knots instead of km/h wind speed. Opening the app I see it’s not logged in anymore and asks me to chose units. I have the password and email in my keychain (created with log in with apple). This happens maybe once a week but isn’t correlated to restarts of the devices or app updates. Background app refresh in enabled for windy, mobile data as well. I believe this happened with the previous version well.

]]>https://community.windy.com/topic/30688/iphone-app-keeps-login-out-accountRSS for NodeSun, 13 Sep 2026 12:18:26 GMTThu, 04 Jan 2024 12:35:15 GMT60<![CDATA[Reply to iPhone App keeps login out account on Tue, 15 Jul 2025 08:51:34 GMT]]>@MichaelFrench Hello, do you use any cleaning tool/app on your device?

]]>https://community.windy.com/post/215248https://community.windy.com/post/215248Tue, 15 Jul 2025 08:51:34 GMT<![CDATA[Reply to iPhone App keeps login out account on Sun, 13 Jul 2025 16:44:17 GMT]]>I have the same problem but I have an android phone. It is also logging me out after a few hours not just weekly.

]]>https://community.windy.com/post/215134https://community.windy.com/post/215134Sun, 13 Jul 2025 16:44:17 GMT<![CDATA[Reply to iPhone App keeps login out account on Sun, 04 Aug 2024 06:26:28 GMT]]>@SimonUrbanek the issue still occurs, albeit less frequently. Thank you

]]>https://community.windy.com/post/197132https://community.windy.com/post/197132Sun, 04 Aug 2024 06:26:28 GMT<![CDATA[Reply to iPhone App keeps login out account on Tue, 05 Mar 2024 05:40:58 GMT]]>Hello @alottem @Conor-Doyle ,
Thank you for reporting.
I have been working on this problem for the past weeks and the latest version should fix this problem.
The problem is that the system greases the local storage, which the application uses to store data. For this reason, we created a backup of this data in the native iOS storage, which should be immune to this behavior. This backup must first be created (the first launch of the new version) and then it is applied when the local storage is lost.
If this behavior is repeated on the latest version, please let me know and I will continue with the solution.

]]>https://community.windy.com/post/181708https://community.windy.com/post/181708Tue, 05 Mar 2024 05:40:58 GMT<![CDATA[Reply to iPhone App keeps login out account on Mon, 04 Mar 2024 20:16:11 GMT]]>Same issue here, iPhone 13 mini. Every single time I re op the app it has logged me out. Same as my friend who has a brand new iPhone 15. So frustrating when you’ve paid for premium….

]]>https://community.windy.com/post/181669https://community.windy.com/post/181669Mon, 04 Mar 2024 20:16:11 GMT<![CDATA[Reply to iPhone App keeps login out account on Mon, 04 Mar 2024 06:03:41 GMT]]>@alottem I think screenshots would be fine. Thank you.

]]>https://community.windy.com/post/181573https://community.windy.com/post/181573Mon, 04 Mar 2024 06:03:41 GMT<![CDATA[Reply to iPhone App keeps login out account on Sat, 02 Mar 2024 21:33:46 GMT]]>@Suty nothing special from my end, storage 81GB out of 256GB used.
Please let me know how would you like me to share the logs.

]]>https://community.windy.com/post/181475https://community.windy.com/post/181475Sat, 02 Mar 2024 21:33:46 GMT<![CDATA[Reply to iPhone App keeps login out account on Fri, 01 Mar 2024 08:53:22 GMT]]>@alottem Can you please share them so we can check that?

Also, we checked logs on our end and there is an increase in the last 48 hours, is it possible that you do some changes on your device, or saved lot of data into the device?

]]>https://community.windy.com/post/181282https://community.windy.com/post/181282Fri, 01 Mar 2024 08:53:22 GMT<![CDATA[Reply to iPhone App keeps login out account on Fri, 01 Mar 2024 07:30:39 GMT]]>Hi @Suty, I'd like to update that I was just logged out again, Windy version 41.2.3.
There are multiple error in the Dev console if they can be of any help. Thank you

]]>https://community.windy.com/post/181274https://community.windy.com/post/181274Fri, 01 Mar 2024 07:30:39 GMT<![CDATA[Reply to iPhone App keeps login out account on Mon, 19 Feb 2024 08:37:37 GMT]]>Hi, I would like to inform you that we already released an update of our iOS app (v.41.2.2) that should solve the issue with logging you out. Please update to the latest version and let us know if you have any issue.

]]>https://community.windy.com/post/179763https://community.windy.com/post/179763Mon, 19 Feb 2024 08:37:37 GMT<![CDATA[Reply to iPhone App keeps login out account on Sat, 17 Feb 2024 09:59:21 GMT]]>@SimonUrbanek it just happened again after several weeks. I'm sure I caught it within an hour or so after it happened, since I remember that the widget was OK two hours back.

Is it possible to have login credentials saved and retrieved from Apple Passwords? It will make it much easier to recover in case of the credentials loss.

Thank you!

The widget:
IMG_9761.jpeg

The login screen:
IMG_9760.PNG

]]>https://community.windy.com/post/179581https://community.windy.com/post/179581Sat, 17 Feb 2024 09:59:21 GMT<![CDATA[Reply to iPhone App keeps login out account on Fri, 16 Feb 2024 16:47:44 GMT]]>Same here, on both my iPhone (17.3) and iPad (17.2). The iPhone has 10GB available from 64GB and the iPad 22GB free from 64GB. It happens randomly, the widget is asking for a login. It is the Premium forecast widget.

]]>https://community.windy.com/post/179492https://community.windy.com/post/179492Fri, 16 Feb 2024 16:47:44 GMT<![CDATA[Reply to iPhone App keeps login out account on Sat, 10 Feb 2024 22:38:01 GMT]]>@SimonUrbanek
I have had the same issue for months…. this is more than an inconvenience…. It prevents important alerts from occurring on my phone when the system automatically logs out. Thank you for you work to resolve asap.

]]>https://community.windy.com/post/178848https://community.windy.com/post/178848Sat, 10 Feb 2024 22:38:01 GMT<![CDATA[Reply to iPhone App keeps login out account on Tue, 06 Feb 2024 10:37:37 GMT]]>Thank you all for the information.
From my observation, this is a system optimization of version 17.2. I'm addressing this as a priority now and preparing a Windy version that will store data in native Apple frameworks, which should resolve this issue. Unfortunately, this is not a simple modification.

I would be grateful for any further information.

]]>https://community.windy.com/post/178300https://community.windy.com/post/178300Tue, 06 Feb 2024 10:37:37 GMT<![CDATA[Reply to iPhone App keeps login out account on Tue, 06 Feb 2024 07:23:41 GMT]]>Here we go again. Picture from logout Yesterday

IMG_4981.png IMG_4983.png IMG_4979.png

]]>https://community.windy.com/post/178259https://community.windy.com/post/178259Tue, 06 Feb 2024 07:23:41 GMT<![CDATA[Reply to iPhone App keeps login out account on Mon, 05 Feb 2024 11:42:19 GMT]]>Hi guys, one more update from my end.. now I'm certain. The issue happens always from Sunday to Monday (CET). This morning again I was logged out. Memory or space is definitely not an issue. I'm certain I have closed all open apps in the evening before going to bed. I'm on iPhone 15Pro 256GB, plenty of space available.
From the 'error console' within the app, the only thing I can't run is the "Test native storage" - nothing happens when I click on the button if that helps.

info
{
"webViewVersion": "17.3",
"name": "iPhone",
"diskFree": 4460531712,
"diskTotal": 255866785792,
"manufacturer": "Apple",
"isVirtual": false,
"realDiskFree": 137513206334,
"osVersion": "17.3",
"iOSVersion": 170300,
"memUsed": 113688576,
"realDiskTotal": 255866785792,
"model": "iPhone16,1",
"platform": "ios",
"operatingSystem": "ios"
}

]]>https://community.windy.com/post/178137https://community.windy.com/post/178137Mon, 05 Feb 2024 11:42:19 GMT<![CDATA[Reply to iPhone App keeps login out account on Sat, 20 Jan 2024 15:32:44 GMT]]>I've been having the same issue every week or so for the past month, but since I updated the app this morning to 40.010234 the widget hasn't been logged in at all.
iPhone 12 mini
iOS 17.2.1
55GB if 128GB free

]]>https://community.windy.com/post/176157https://community.windy.com/post/176157Sat, 20 Jan 2024 15:32:44 GMT<![CDATA[Reply to iPhone App keeps login out account on Fri, 19 Jan 2024 09:24:59 GMT]]>@SimonUrbanek said in iPhone App keeps login out account:

@alottem One more thing: when this happens, do you see the onboarding screen with the unit's settings?

When it happens the macOS widget shows a Login message instead of widget contents and the iOS app shows that I am not logged in to my account as shown in comment 7 here.

]]>https://community.windy.com/post/175991https://community.windy.com/post/175991Fri, 19 Jan 2024 09:24:59 GMT<![CDATA[Reply to iPhone App keeps login out account on Fri, 19 Jan 2024 09:20:10 GMT]]>Hi @SimonUrbanek, as reported there is plenty of space on my iPhone. iOS version 17.2.1; Windy version 40.1.2. Login through mail. Happens every few weeks.

]]>https://community.windy.com/post/175990https://community.windy.com/post/175990Fri, 19 Jan 2024 09:20:10 GMT<![CDATA[Reply to iPhone App keeps login out account on Fri, 19 Jan 2024 08:51:15 GMT]]>@SimonUrbanek

Same here for month now on iPad and iPhone. Free disk 168 Gb of 256 on phone, 98 Gb of 256 on iPad Pro running 17.2.1 but happens already with iOS 16

Logouts are coming random on both devices. Can’t see a time diff or some other indicators. But it is about 3-6 weeks.

I am using the email address to login which is used in my forum profile too.

Currently running windy
version:40.1.2
built: 2024-01-04, 07:33

]]>https://community.windy.com/post/175985https://community.windy.com/post/175985Fri, 19 Jan 2024 08:51:15 GMT<![CDATA[Reply to iPhone App keeps login out account on Thu, 18 Jan 2024 08:31:58 GMT]]>@alottem One more thing: when this happens, do you see the onboarding screen with the unit's settings?

]]>https://community.windy.com/post/175828https://community.windy.com/post/175828Thu, 18 Jan 2024 08:31:58 GMT<![CDATA[Reply to iPhone App keeps login out account on Thu, 18 Jan 2024 08:28:34 GMT]]>Hello @alottem, thank you for reporting this. We are currently working to fix it, and our main theory concerns disk space on the iPhone. Can you please tell me which iOS version and Windy version you have? What login option do you use (email, login via Apple, Google, Facebook)? How often does it happen?

This information will really help us to resolve the issue.

]]>https://community.windy.com/post/175827https://community.windy.com/post/175827Thu, 18 Jan 2024 08:28:34 GMT<![CDATA[Reply to iPhone App keeps login out account on Thu, 18 Jan 2024 08:06:03 GMT]]>Hi @Ondřej-Šutera, I have the same issue as described in this thread. I think that the problem started from the new release of iOS/macOS. I do use the Mac widget as well as iOS widget on iPhone lock screen, Watch and iPad. The problem is that once in a while Windy loses credentials and I have to re-enter user/password on my iPhone. Free space is 150.39GB. Please let me know if there is any other information you could use to reproduce the issue. Thanks!

]]>https://community.windy.com/post/175821https://community.windy.com/post/175821Thu, 18 Jan 2024 08:06:03 GMT<![CDATA[Reply to iPhone App keeps login out account on Tue, 16 Jan 2024 13:10:34 GMT]]>Also, can anyone with this issue can check the memory status in your device? More specifically, the free space is important for us.

]]>https://community.windy.com/post/175562https://community.windy.com/post/175562Tue, 16 Jan 2024 13:10:34 GMT