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    Suscripciones

    Scheduled Pinned Locked Moved Your Feedback and Suggestions
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    • D Offline
      Daniel Avalos
      last edited by

      Estimados,
      es posible crear una cuenta que tenga varios usuarios. es decir una cuenta con 5 suscripciones diferentes.

      SutyS 1 Reply Last reply Reply Quote 0
      • SutyS Offline
        Suty Windy Staff @Daniel Avalos
        last edited by

        Hello @Daniel-Avalos, unfortunately it is not possible. Only an owner of an email address can use the account.

        D 1 Reply Last reply Reply Quote 1
        • D Offline
          Daniel Avalos @Suty
          last edited by

          @Ondřej-Šutera Perfecto. solicitaremos una suscripción por cada usuario, 5 en todal. Asociada a los email:
          svernetti@eby.org.ar
          jtorres@eby.org.ar
          ccervelo@eby.org.ar
          agaleano@eby.org.ar
          rminon@eby.org.ar

          Una ves realizada la compra mediante FastSprint, cuanto tiempo demora en impactar en la cuenta del usuario el paso a Premium?

          SutyS 1 Reply Last reply Reply Quote 0
          • SutyS Offline
            Suty Windy Staff @Daniel Avalos
            last edited by Suty

            @Daniel-Avalos All users need to handle the purchase on their own. Premium is active promptly after the payment.

            The best way is to handle that as a logged in user here in Windy.com.

            D 1 Reply Last reply Reply Quote 1
            • D Offline
              Daniel Avalos @Suty
              last edited by

              @Ondřej-Šutera Muchas gracias.
              Hemos logrado activar y hacer la suscripción de 3 usuarios de Windy premium. Luego tuvimos un tema de validación con el banco con la tarjeta de credito utilizada, la cual ya esta habilitada nuevamente. Sin Embargo, FastSpring me dice que me contacte para seguir el tramite... pero no me dice si es con ellos o con quien comunicarme para seguir el tramite de suscripción.

              SutyS 1 Reply Last reply Reply Quote 0
              • SutyS Offline
                Suty Windy Staff @Daniel Avalos
                last edited by

                @Daniel-Avalos If you made all purchases with the same card it is possible that Fastspring blocked this card. However, I see you are already free to continue.

                1 Reply Last reply Reply Quote 1
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