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    Problém with widgets

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    • Pavel TřebínP Offline
      Pavel Třebín | Premium
      last edited by

      about a week ago the problems started with the widgets, now they don't update, reinstalling didn't help

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      • S Offline
        speedlever | Premium
        last edited by

        Same here on a pixel 8 pro on Android 14. The widgets were working fine, then stopped updating several days ago.

        I deleted the app, rebooted the phone, reinstalled the app and gave it unrestricted battery access and notifications. I recreated the widgets and they remain blank. This is using windy premium.

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        • SutyS Online
          Suty Windy Staff
          last edited by

          @Pavel-Třebín @speedlever Could be possible to check your device, if there is any optimization software there, which could affect the battery usage or updates in the background. This kind of SW can affect our widgets behavior.

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          • S Offline
            speedlever @Suty | Premium
            last edited by

            @Ondřej-Šutera I gave the app unrestricted battery. The widgets were running fine for several weeks and then quit updating for some reason. No idea why.

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            • SutyS Online
              Suty Windy Staff @speedlever
              last edited by

              @speedlever Could you please try to delete data and cache of the app? The way to this should be Settings --> Apps --> Windy --> Storage.

              S Pavel TřebínP 3 Replies Last reply Reply Quote 0
              • S Offline
                speedlever @Suty | Premium
                last edited by

                @Ondřej-Šutera sure. Standby.

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                • S Offline
                  speedlever @Suty | Premium
                  last edited by

                  @Ondřej-Šutera
                  Ok, I deleted the cache and data of the app, then uninstalled the app. I got a fresh copy of the app and installed it. It still shows me signed into premium and remembered most of my custom settings.

                  Widgets are still blank. 🤷‍♂️

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                  • Pavel TřebínP Offline
                    Pavel Třebín @Suty | Premium
                    last edited by

                    @Suty Similar problem, I cleared the cache, it didn't help, uninstalled the app and reinstalled, it also didn't help, the battery or network optimization is turned off and the widgets are blank

                    SutyS S 2 Replies Last reply Reply Quote 0
                    • SutyS Online
                      Suty Windy Staff @Pavel Třebín
                      last edited by

                      @Pavel-Třebín Do you use Android 14? If you do, we have already worked on this issue and hopefully it will be solved soon.

                      Pavel TřebínP 1 Reply Last reply Reply Quote 0
                      • Pavel TřebínP Offline
                        Pavel Třebín @Suty | Premium
                        last edited by

                        @Suty MIUI 14, Android 13

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                        • SutyS Online
                          Suty Windy Staff @Pavel Třebín
                          last edited by

                          @Pavel-Třebín Can you please check that battery optimization once again? MIUI has its own battery and performance optimization apps that can affect this.

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                          • S Offline
                            speedlever @Pavel Třebín | Premium
                            last edited by

                            @Pavel-Třebín

                            Try logging off and logging back into the app and see if that fixes the widgets.

                            I've noticed some weird behavior of the app when my widgets quit working. I can delete cache and data and the app, reinstall the app and find I'm still somehow logged in and the widgets don't work.

                            Tonight I did another cache and data delete, then recreated the widgets and they began working. I noticed I was no longer logged into the app. So I'm wondering if perhaps this is a profile issue.

                            Next time my widgets quit working I'm going to try logging off and logging in and see if that fixes it

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